Monitor Employee Case Study

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MONITORING EMPLOYEES ON NETWORKS 1. Should managers monitor employee e-mail and Internet usage? Why or why not? Yes, I do think they should monitor employee email or internet usage because it can impact the company’s success. According to the article, the Ponemon Institute study says, “an average employee wastes approximately 30 percent of the workday on non-work-related Web browsing.” Although it can be looked at as “big brother,” the company pays their employees to do work and provides these services because they are necessary for the work environment. Non-work-related web usage cost companies billions of dollars each year in lost productivity. Many companies already monitor their employees and use certain software’s to kick their employees off YouTube, Facebook, Twitter, and other media sites for abusing their privileges. Many companies fear that racist, sexual explicit, or other potentially offensive material accessed or traded by their employees could result in lawsuits and putting a bad label on the company name. Companies also fear leakages of confidential information and trade of secrets through e-mail or social networks. The company needs to do what is best for its success and if they need to monitor their employees than they have every right to do so. You got it – that IP Address we talked about in class ties all outbound emails and instant message right back to the corporation; all of it can become evidence in any legal action. 2. Describe an effective e-mail and Web use policy for a company. An effective e-mail and Web use policy for a company would comprise of a detailed description of what employees are allowed and prohibited from doing while at work. This policy should allow employees at least 30 minutes a day for personal use. The company can also provide certain computers designated for personal use that their employees can have access
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