The actions and aids I supply for communication needs should benefit not just the individual, but the group of service users as a whole, and encourage interaction, inclusion, and social contacts. Regular reviews should be performed, to ensure that communication techniques and aids, are still adequate and addressing the individuals communication needs. Different groups who may have communication support needs could include: * A resident may have suffered a stroke, resulting in dysphasia. As a result, they may become frustrated and angry. * A resident may be suffering from confusion, either temporarily because of an acute medical problem, or as a result of dementia.
©HSC DIPLOMA HELP ͟͟͠͞ Unit 4222-371 Understand and enable positive interaction and communication with individuals who have dementia (DEM 312) Assessment Criteria Outcome 1 Understand the factors that can affect interactions and communication of individuals with dementia The learner can: 1. explain how different forms of dementia may affect the way an individual communicates Dementia is not a single disease, but rather a non-specific illness syndrome (i.e., set of signs and symptoms) Alzheimer’s disease (AD) usually presents with loss of memory, especially for learning new information and later behaviour that challenges. Symptoms commonly include depression, apathy, agitation, disinhibition, psychosis (delusions and hallucinations), wandering,
Unit 371 Understand and enable positive interaction and communication with individuals with dementia 1.1 Each person with dementia is unique and difficulties in communicating thoughts and feelings are very individual. There are many causes of dementia, each affecting the brain in different ways. Some changes you might notice include: * Difficulty in finding a word - a related word might be given instead of one they cannot remember * They may speak fluently, but not make sense * They may not be able to understand what you are saying or only be able to grasp part of it * Writing and reading skills may also deteriorate * They may lose the normal social conventions of conversations and interrupt or ignore a speaker, or fail to respond when spoken to * They may have difficulty expressing emotions appropriately Here are ways to encourage communication with a person suffering dementia speak clearly and slowly, using short sentences Make eye contact with the person when they're talking, asking questions, or having other conversations Don’t make them respond quickly, because they may feel pressured if you try to speed up their answers Encourage the person to join in conversations with others where possible Don’t speak on behalf of the person during discussions about their welfare or health issues, as this can make them feel invisible and they may not speak up for themselves in other situations Don’t patronise the person you're looking after, or ridicule what they say Don’t dismiss what the person you're looking after says if they don't answer your question or it seems out of context – instead, show that you've heard them and encourage them to say more about their answer Avoid asking the person to make complicated choices – keep it as simple as possible. You may find that you'll need to use other ways to communicate, and you may have to
Mental problems can also result in people requiring support. These can include loss of confidence or self-esteem or traumatic experiences (post-traumatic stress disorder) through to Munchausen’s Syndrome where people cause problems to themselves to attract attentions and sympathy. 1.3 Explain how maintaining, regaining or developing skills can benefit
You could misinterpret a person who has dementia because you do not know the full extent of the illness. So when a service user becomes aggressive you may think they are being nasty to you when in reality it is the illness and they do not know any different. 1.3 Explain the importance of effective communication to an individual with dementia. Effective communication can improve the quality of life for someone with dementia so try and find out the best way to understand the service user and what level of dementia they have so you can learn to communicate in a way they like (singing) Speak to family members of service user to find out how they like to communicate Read the care plan for information Speak to other carers 1.4 describe how different forms of dementia may affect the way an individual communicates The different type of dementia affects the brain in different ways and each individual communicates their thoughts and feelings in a unique way In the early stages of some forms of dementia people have difficulty finding the right word; and in the later stage words become lost completely in all forms of dementia. It becomes harder to put sentences together as the disease progresses.
Poor communication between the service user and carer is a factor, he or she may be unable to express their concerns or opinions. If an individual is not mobile or bed bound, they are frail and powerless to defend themselves. Someone who suffers with dementia and is aggressive may be susceptible to abuse as care staff may not know how to deal with this and become frustrated and lash out. Question 2a (Weighting:
There are many barriers in communication, speaking a different language may need a translator, they may have a hearing impairment, so a hearing aid or loop system must be used. Illnesses can cause a barrier, these can cause confusion and mistakes to be made. Sight impairments, this is where computers and braille boards can be useful. 3.3 Explain how to overcome barriers to communication. You can overcome barriers by building a good relationship with the individuals, listen to them and respond appropriately with good body language and eye contact, make them feel at ease with you, understand their needs.
Unfortunately, the general society is unforgiving toward those with special needs or differences. Those who don’t understand may become frustrated or have harsh words toward the individual exhibiting the TBI symptoms. This new treatment by the public may cause the individual to turn inward or stop seeking social experiences. Support of family members, close friends and therapists can alleviate some of these stress and anxiety felt by the
M2 – review strategies used in health and social care environments to overcome barriers to effective communication and D1 evaluate strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions Health carers communicating with patients who are hearing and visually impaired have effective ways of communicating. People who are hearing impaired use sign language to communicate with each other; however carers who don’t know sign language find that symbols can make a huge difference when trying to communicate. For example using literacy symbols can help a hearing-impaired person make choices can increase involvement and confidence. A patient who is partly deaf may be able to read and write so it is useful to carry a notepad to communicate with them. There are lots of factors that could influence the communication barrier in both a positive and negative way.