With Citigroup’s organizational culture it has guided employees toward the behaviors and attitudes that have put the company at risk. The company must revert to what is important that is the customers and focus on the core values of the organizations, and the vision of the organization. To change Citigroup’s organizational culture there needs to be a shared responsibility among the leaders of the company, managers, and employees. By having a shared responsibility will make Citigroup’s organizational culture more effective and productive. Having shared responsibility will allow each employee to achieve or accomplish his or her full potential, and acting with the greatest level integrity when dealing with one another, and customers.
Affecting Change Paper Jenea M. Smith LDR 531 March 21, 2011 John Thompson Affecting Change Paper Leadership can be defined as the ability to encourage and persuade others to work towards achieving a goal. Leaders are individuals who are concerned with doing the right thing, and managers are individuals who are concerned with doing things right. Leaders of companies and organizations are often faced with challenges of motivating employees to adjust to cultural changes and organizational structural. In large companies or organizations, the efficiency of managers depends on the influence they have over their subordinates, as well as their peers and superiors. Smith and Falmouth is a mid-size tele-shopping and mail order network
Leadership and Management 1 Leadership and Management Jason T. Heilman BUS311: Organizational Behavior Mr. Michael Sefransky September 2012 Leadership and Management 2 Is there a difference between leadership and management? This question is often asked with varying answers. I believe leadership and management are two completely different things and both are required in order for an organization to be successful. Leadership is often referred to as a relationship between the company leaders and those under them. Leadership involves identifying the talents of your employees, motivating them, coaching them and establishing trust with them.
– The manager relies on control; the leader inspires trust. Managers are organisers who focus on operations. His function is operational. Manager coordinates people and processes, the utilisation of human and material resources to achieve and organisation’s objectives. Managers of an organisation manage: themselves, people and relationships, policies and procedures, environments, financial and physical resources, information and technology, ideas, operations and processes.
The management team needs to understand that “change is an ongoing and never-ending process of organizational life” (Van de Ven & Sun, 2011, p. 58). After showing the team where they are the next step would be to show them where they can go if they make the necessary changes. During the future state presentation, an outline of how business would increase and improve statistically. Companies often require visual and the future state presentation would provide several visual chart reports showing the company how they will improve their marketability by implementing project management functionality. The increase to employee morale and production would be the closer to this presentation.
In addition, management controls the process as well as providing the path, rules, and resources to reach the companies goal (Kumle, 2006). Roles of Managers and Leaders Some say that the difference between a manager and being a leader is that management is career while leadership is a calling. Being a leader, one has to have a clearly defined convictions and most importantly, the courage of one’s convictions to see them manifest into reality (Kossoff, 2011). Effective leadership skills are developed and refined by time, experience, and a true desire to be more than just a manager, but a true leader. What roles do managers and leaders play in today’s environment?
Human Resource Management Week 1 Assignment 1. Why do you think is it important for HR to be a strategic partner to the business? HR is an important strategic partner to any business, because it identifies the needs and future needs of the organizations that they are representing. HR is a direct connection to the employee, management and the organization ultimate goals. These ultimate goals are met by the basic functions of HR which are planning, organizing, leading, and controlling.
To be a leader, you must be able to communicate, leader, plan and organize, train employee and make decisions. Communication is the key to any success. Supervisor must be able to communicate effectively with their team (Supervisor Standards, 2007). The must communicate changes that may arise throughout an organization, how to improve their teams job skills, changes that are made within the company, address and resolve issues that employees may be experiencing with other employees (Supervisor Standards, 2007). To be a leader means you communicate with your team about everything that concerns the team.
Managers have the responsibility and power to make decisions and oversee companies. A leader will be able to think and act creatively in difficult situations. Leadership unlike management cannot be taught, but can be enhanced by mentoring or coaching. Hersey and Blanchard 1972, Situational leadership. Hersey and Blanchard believed that a person’s readiness was the situational characteristic that determined the combination of task and a person’s behavior.
Next, specify the range of employee discretion and allowing employees to become a part of the business will help the employees understand why the company has to make decisions for individual jobs. Finally, informing individuals when delegation occurs, and establish excellent feedback channels will both help accomplish the task delegated successfully (Robbins and Coulter, 2012, p. 281-282). Assignment Clarification In clarifying the assignment, it is important that a delegator understand what they are asking someone else to do and to whom it will present. Anne knew that Ricky was more than capable of completing the task. However, Anne did not consider what other projects Ricky might already be working.