What type of nonverbal communication codes are being used to deliver the messages? What effect does each message have on the other people in the image? What nonverbal communication skills and strategies could be used to communicate effectively in this situation? What cultural barriers are seen in this image? What type of nonverbal communication codes are being used to deliver the messages?
1.2- Explain how effective communication affects all aspects of working in an adult social care setting: Effective communication can affect many aspects of work,effectively communicating can help build levels of trust,help recording and reporting incidents, aid participation and help with service provisions. 1.3-Explain why it is important to observe individuals reactions while communicating with them: When communicating with an individual it is key to pay attention to reactions that the person gives off. This is because it allows one to understand what that the individual is expressing and to help meet the individuals needs.It helps to also notice any changes in an individuals needs and to enable effective communication. Outcome 2- Understand how to meet the communication and language needs,wishes and preferences of an individual. 2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express.
Feedback also helps us see ourselves from the perspective of others - to see ourselves as others see us. We learn a great deal from the feedback of others, and from past failures and mistakes. 1.3 Describe ways of evaluating your own work. I will look at things like, what part of my day to day job takes the most time, and what actions can be taken to do it in less time, I will look at the best part of the job that I am doing, and also look at areas where improvements are needed. I will speak to more experienced people regarding this, and take proper advise and guidance.
This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
Humans naturally form social groups and identities. These groups may have common conscious or unconscious values or morals. With this individuals are exposed and may become vulnerable to influencing factors encouraging them to conform or adopt the group values and beliefs. In the helping profession, in order for the counsellor to support the client effectively the counsellor must show and feel acceptance regardless of the issue; even if it contradicts or disagrees with their morals and values. On occasion there are self-awareness unexplored problem areas that the counsellor encounters with a client.
1.3 Explain the purpose of knowing the intended outcomes of communications. Knowing the outcome of communication is very important, because it enables me to know if the information I have presented is what other person needed and if they were satisfied or needed further information. 1.4 Describe different methods of communication and when to use them. Verbal communication: Verbal communication is the most used form of communication. It is used by most people to interact with one another.
It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message. We need to build relationships with the service users that we work with, their families and our colleagues to enable us to work effectively. Relationships and communication skills are closely linked, as good communication will help to build good relationships. Relationships are influenced by the way we communicate this not only includes the language we use and how we listen to others but also our body language, gestures and facial expressions. If we do not communicate well with either a colleague or service user this could affect the way we work, as it could cause an atmosphere or tension in the work environment.
Also their reactions can show their emotional responses to certain information, if it has been understood and also if there needs to be any adaptations to the way in which they communicate with others. 2. Describe the factors to consider when promoting effective communication To be able to communicate effectively you must consider the ‘audience’ whether it be clients, their families, other professionals or colleagues. The type of communication to be used will depend on the situation and context such as formal or non-formal, sensitive or complex, and the purpose of the message. There may be
Cultural context portrays the diversity factors of relationships on a professional level. These factors include, but are not limited to: race, ethnicity, sexual orientation, disabilities, and gender. Body language and the amount of eye contact are other areas that should be taken into when interacting with someone from another culture. An individual communicates differently on a daily basis. It varies because of mood and behavioral influences.
301 cert – Principles of communication Its important to encourage communication within work place. This means allowing the individuals to express themselves and understand the communication of others. For this to be effective you must recognise that each person in unique meaning there will be differences in the way each person communicates. There are different influences that affect communication such as cultural differences, language differences. Specific needs such as physical difficulties can influence a person ability to communicate, always be sensitive to the specific needs of the individual so communication is encouraged from the start.