I liked his approach to leadership and his concept of aligning the processes, organization, strategy and the means of measuring the progress. But there are a number of cases where Jack should have handled the project management role differently • Jack should have brought the manufacturing engineers into the design processes at the start of the project. • Jack should have better time control on his meetings. He should delegate
I believe that they need to get a business manager first that can help the business grow by coming up with new ways to restructure the company. Also, he/she needs to build a marketing plan for the services offered and software produced, and decide what other hires are needed to get the plan implemented. 3. Question: Do you think the major hesitance of changing the organization is the first time costs that will be incurred or more so the behavioural and structural changes needed? From the way Pay Zone is portraying its services and future plans, especially thinking of retiring soon, the owners will contemplate costs.
We understood that businesses should continuously observe their goods and services to better assist customers. They have to understand what worked and generated earnings last year may not work as well this year. So therefore, product differentiation and positioning are key elements of a company's marketing plan and are fundamental of staying ahead of the game with competitors. Also knowing with including innovative concepts with careful analysis, product differentiation helps to join quality, or price, within a product to push the intended customers to observe it as different and desirable. Then the understanding in the next step is product
Aetna hires a dedicated innovation officer to drive new ideas in each of its major department (e.g., care management, product development, pharmacy). Integrating these change agents into operational teams (as opposed to putting them in a separate innovation center) helps Aetna better identify opportunities for incremental improvements to the customer experience as well as more radical new approaches. “Aetna starts projects by first understanding customer needs. Aetna focuses its innovation efforts on eliminating perceived gaps in its existing customer experience” (Aetna, 2012). That’s why it starts each innovation effort by developing a clear understanding of what a customer wants whether that customer is a consumer, a benefits manager, or a clinician.
. Positive and Negative Results “Growth at Stein, Bodello & Associates, Inc.” According to the case of Stein, Bodello, and Associates; it was determined the organization should implement a performance and development plan, such as role profiles. In the beginning, Stein and Bodello performed all functions of the business, however, as the firm grew they gradually had to give up various activities (Cohen 2000 p2). However, it seemed that Stein and Bodello did not know how to established roles to line managers then to the subordinates of the organization. Once Stein and Bodello establish specific roles in the organization, the morale, productivity, and efficiency of the organization will increase.
The company is proactive, looking at the larger issue to be solved and working to develop a solution before the customer can define what might be needed. Examples of this type of thinking are the move from part design to product design for CATIA and the decision develop software tools to span the entire product life cycle. When DS made the decision to move in each of these directions, it revolutionized the industry and provided customers with a solution that they had not known was needed. One of the strengths that DS capitalizes upon to maintain its edge on the competition is keeping the individual brands that have been developed separate. The different brands support each other but they are not fully integrated when it comes to identity and marketing.
These advancements have challenged traditional services requiring them to a change their business models to keep up. Many companies use these services as alternatives over the traditional ones to cut cost of operation. These services have also allowed companies to become decentralized. Companies are now able to have workers all
This will in turn raise the standards of the new organization. According to Zatz (2011), it is recommended that the more dominant organization have a strategic plan mapped out to include communication among employees and customers, how the culture will be merged and employees that will be laid off. A SWOT (strengths, weaknesses, opportunities, and threats) analysis can be used to create this plan (Zatz, 2011). Impact of the Merger on the Culture of the New Organization Culture is a very critical part of the merger process. Though cultural conflicts are inevitable, cultural differences have to be put aside to ensure success of the new organization.
“If you can sell your employees on the company's future and the importance of their role in it there are numerous advantages people are more likely to generate their own ideas, to contribute with enthusiasm, to keep slogging when it becomes unpleasant, and also to experience a sense of camaraderie and togetherness” (Spiro 2010) Another significant error that was made was in the HP story in which the vision was never communicated, step four. From the very start of the merger Walter Hewlett was not on board with it and therefore Fiorina also had a problem with step one. Although it seemed like she did try to implement change, and
They all need to have a more different attitude towards their workforce while trying to complete their goals and challenges toward fulfilling the company’s vision and purposes. The advantage out here is that the employees are already committed and loyal to the company therefore, if we study the company well enough, we can say that the company has amazing long standing rules and procedures, the people are punctual, they have a very calm workplace, and they are focused on making high-quality products price as reasonably as possible. But what the actual problem is, is that the company were losing employees because of their tight management control, and they prioritize systems and rules over the employee’s creativity. Therefore, what the company could do is, allow the workers to work in a more relaxed environment so that they can be as creative as possible. They could also recruit creative talent to help bring in new ideas to the team and strengthen the product development team.