The Medical Administrative Assistant Skills Tammy Mitchell Week 1 ECM Assignment November 9, 2014 The Administrative Medical Assistants Skills In my paper I’m going to discuss about is the human skills and which human skills that will apply to the Medical Administrative Assistant. According to Jones and George (2013) (pg. 14), “a human skill is the ability to understand, alter, lead, and control the behavior of others, individuals and groups”. The top skills of a Medical Administrative Assistant that caught my attention are people skills, planning activities, and communication. A people skill is very important to have in the medical office because you have to deal with patients every day.
The first step would be to employ provider relations representatives. In most plans, there are people who are fully responsible for maintaining communications with the physicians and their office staff. Their job includes obtaining feedback from the physicians and office staff, updating them on changes, troubleshooting, maintaining and managing the contracts and other required documents, and to keep things running properly. This function is extremely important and the provider relations staff must be experienced. It is important for them to represent the physician’s point of view to plan management, but they should not side against the health plan unless they are truly at fault.
You will be typing a lot because you will have to scheduling patient’s appointment, maintain patient’s medical records, processing insurance forms, and cording lab services. Having these human skills can make your day go smoother. You will be dealing will patients every day. You will have patients calling about something and sometime they get mad and anger. Then they take it out on the administrative medical assistant that took the call.
Health providers are contracted with insurance companies to provide health care services. The interaction begins with the office visit: a physician or their staff will typically create or update the patient's medical record. This record contains a summary of treatment and demographic
better. With new strategic planning we are going to need some leadership within the hospital to help with the planning and also helping to help sell this to the employees of the hospital. The individuals that we are going to need for this are at least 2 of our managers from the hospice, residential care, independent living, and in-home nursing. These are the programs that we want to make better then we are going to need the people in charge of those programs to let us know what we need to do to make them better. The other two positions that we are going to have are the people in charge of the trauma center, and the pulmonary services.
Personal Characteristics of a Medical Assistant Miami-Jacobs Career College Medical Orientation MA100 Mrs. Searles September 13, 2011 Personal Characteristics of a Medical Assistant An office medical assistant, or administrative assistant, works in the office of a medical building and performs tasks such as clerical work, scheduling and handling patients. Along with the proper training, medical assistants perform well when they have the personal characteristics that suit their job. People skills, multitasking ability and a talent for handling stress can help medical office assistants excel in their work and avoid job burnout. People skills are very much needed in the Medical office. Medical assistants must interact with people on a daily basis.
EPRs can be easily transferred between health care providers and is required by the government in order to receive payment of services billed. Pharmacies are able to receive physician’s orders directly and helps reduce duplicate testing and medical errors. Health Level Seven Health Level Seven (HL 7) is a messaging standard in the health information system. It is international group of healthcare members and specialists work together to manage the integration of electronic healthcare information. Its purpose is to establish standards to communicate patient information to others in the network.
Coming in contact with a Medical Transcriptionist is I’m sure common with Medical Assistants since we both will learn a lot of the same material and be able to read and successfully code the Doctors information. As a Medical Assistant we are trained to do such a variety of jobs that I’m sure I would work closely with a Medical Office Manager as well on a day to day basis. With Medical Assisting we are trained and taught to do administrative duties as well as clinical duties, so that would put me in direct contact with the Medical Office Manager if I’m working the front scheduling, filing, and greeting patients. I will also be working close with the Healthcare Administrator as well, because there job is to ensure things run smoothly and professionally in the bigger offices and hospitals. If I’m doing medical records or billing and insurance coding paperwork, the administrator makes sure the records are complete and done correctly and
The Importance of Accountability HCS/475 September 16, 2013 Steven Miracle The Importance of Accountability Introduction This paper will address the health care accountability issues that many hospitals are faced with today. It is important to hold employees accountable for their actions especially when dealing with patients. In this paper it will show solutions on ways to make employees effective and how to reach productivity in the work. Americans have welcomed the world of technology as we see today. Technology has evolved and has allowed every company to expand its horizons.
Medical Assistants completes administrative and clinical tasks in the offices of physicians, hospitals, chiropractic’s, and other health practitioners. The reason I chose medical assisting as a career is because being able to help those in need and healing the sick gives me this adrenaline rush and makes me feel complete. This career has always been a passion of mines. My personality is a caring, loving, and outgoing person which is great traits to have in the medical industry. Medical assisting is a great career to pursue.