Why the planning of activities within the medical office is important for the MAA. ANSWER: The planning of activities within the medical office is important for the MAA because, Medical Administrative Assistants perform errands which are interrelated to the healthcare industry and general administrative duties. These errands can include answering the phone, greeting the patients and visitors, ordering supplies, sorting mail, bookkeeping, or creating invoices. 3. How the concept of “empowerment” can make you more effective in your dealings with other colleagues in the medical office.
Medical assistants must interact with people on a daily basis. Often their responsibilities include answering phones, scheduling appointments, greeting patients and relaying information from doctors to patients. They must also be able to deal with angry or stressed people, such as the chronically sick or those who have medical insurance trouble. Dealing with insurance issues or even the doctor's moods is also a useful ability. Since medical office assistants are constantly interacting with an ever-changing roster of patients, outgoing extroverts work best in this position.
That one receptionist can change the whole mood of the patient, which continuing on into the visit with the physician. This can make it hard for the physician to treat the patient because the patient may feel closed off now or less receptive to advice from the physician. So I would find interdependence very important knowledge to have in any health care field. Sensitivity is something that is necessary to have when dealing with others. In the health care field one needs to be aware of others feelings
The Medical Administrative Assistant Skills Tammy Mitchell Week 1 ECM Assignment November 9, 2014 The Administrative Medical Assistants Skills In my paper I’m going to discuss about is the human skills and which human skills that will apply to the Medical Administrative Assistant. According to Jones and George (2013) (pg. 14), “a human skill is the ability to understand, alter, lead, and control the behavior of others, individuals and groups”. The top skills of a Medical Administrative Assistant that caught my attention are people skills, planning activities, and communication. A people skill is very important to have in the medical office because you have to deal with patients every day.
(See Chapter 14, page 238–239 of your text for the reasons.) Medical records are an important part of the patient/Doctor relationship. The medical record has all of the medical notes, findings, test results, medications, and diagnoses of the patient that the Doctor uses treat the patient. They are the stepping stones that the physician has used to get to the heart of the health issue the patient has been experiencing. Medical records are the written history of the care and treatment given to the patient by the current physician and can be accessed by any future physicians (Adams, 2013).
Physician implements his plan by ordering meds and other diagnostic tests, the RN assists the physician in filling these orders for treatment while also implementing the plans from a nursing care point of view, and the techs on the floor help the RN in any way possible. Evaluation: Evaluation is done continuously as each part of the plan is implemented. Evaluation of lab values and diagnostic imaging is done as soon as they are available; evaluation of meds given is done once meds have reached their point of onset, and so forth. 2. Many different roles are played by the RN in the ED.
An LPN will work under the supervision of doctors and RNs to assist patients in the recovery process. They take patients vital signs, administer shots, help doctors and RNs with some procedures, as well as assist in bathing and feeding patients in a hospital setting. They are also allowed to take samples for laboratory test. In an office setting, an LPN will also make appointments for the doctor and perform some clerical duties as well. As to where an RN can work in a wider variety of settings, from doctors’ offices, to nursing homes and care facilities.
Bearing with a patient, especially an elderly patient who might be a little slower at comprehending medical terminology can make all of the difference in the world. Medical terminology can be overwhelming to those who study medicine, so to a carpenter or super market manager it can be extremely flustering, so it is important to break down the meaning of the diagnosis to avoid the patient feeling lost. Doing this adds to the patients comfort which is crucial. Developing a trusting, healthy, doctor-patient relationship can take healthcare to a whole new level. One can describe this phenomenon almost as a 'slippery slope' affect in the fact that having a positive, friendly bed side manner with a patient makes the patient more willing to trust the advice of the physician, leading to a faster treatment, ultimately making the patient better with ease.
MEDICARE Medicare and health care are two intertwined words that mean professional treatment on an illness or injury. The delivery and consumptions of this care is a series of the complicated process that needs a lot of monitoring. It includes diagnosis, treatment, prevention, rehabilitation and general palliative care. Qualified individuals deliver this care within organizations, ranging from hospitals to commercial organizations such as pharmaceutical companies, government bodies and non-governmental organizations. During the delivery of these healthcare services, resources available are scarce while their demand gradually increases.
Many in our care have also got weakened immune systems and as a consequence are more susceptible to infection from the outset. We want to give the patients in our care the best treatment and quality of care possible and this would not be possible without infection control. Were we to neglect patient control their quality of life and indeed health would deteriorate, they would get sick and suffer and in extreme cases would die. This runs totally contrary to the attitudes, duties and commitments we hold so dear as healthcare workers. In this assignment I will introduce, explain and discuss one of the most topical worldwide infections in the workplace – mainly hospitals and other places of healthcare environment; MRSA.