Administrative Medical Assistant Skills Human skills that a good Administrative Medical Assistant needs to have are people skills, planning activities and typing. Knowing these skills will help in everyday life. Planning of activities within the medical office is important for the MAA. And empowerment can help you deal with your colleagues in the medical office more effectively. People skills, planning activities and typing are the human skills a good Administrative Medical Assistant should possess.
Knowing how to communicate with the patient in a low calm tone of voice will help calm the patient down. When planning activities in the medical field it’s very important for Medical Administrative Assistant’s because they have to perform duties that are related to the healthcare industry. These activities Medical Administrative Assistant is able to establish funds and time for the activities as well as getting involve within the activity. The general duties of a Medical Administrative Assistant which include answering the phone, greeting the patients as well as visitors, ordering office supplies, and etc. Some Medical Administrative Assistant has to perform specific duties in the office in
Personal Characteristics of a Medical Assistant Miami-Jacobs Career College Medical Orientation MA100 Mrs. Searles September 13, 2011 Personal Characteristics of a Medical Assistant An office medical assistant, or administrative assistant, works in the office of a medical building and performs tasks such as clerical work, scheduling and handling patients. Along with the proper training, medical assistants perform well when they have the personal characteristics that suit their job. People skills, multitasking ability and a talent for handling stress can help medical office assistants excel in their work and avoid job burnout. People skills are very much needed in the Medical office. Medical assistants must interact with people on a daily basis.
There are some patients or employees with strong accents that can make it difficult for one to understand and may cause a misunderstanding between both parties. Not only do healthcare professionals use communication to provide service but also for financial planning of service, it is used to build a solid relationship between the patient, patients’ family, and the healthcare professionals. Working in such a diverse health facility all employees, volunteers, patients and family need to take time and educate themselves on other cultures because what you might do to others as a joke or just cause might offend or hurt others. All employees should respect the patients’ culture and try to work and communicate as thoroughly as possible to avoid offending their culture, moral, religion, and beliefs. Many individuals think that is immoral to not administer any type of pharmaceutical medication to a dying patient, but out of respect we healthcare professional respect their culture and provide as comfortable as possible according to their
Effective Communication Paper Communication promotes knowledge within a health care organization and is necessary for the organization to thrive. Communication is not only important to the staff but also to the patients within a health care facility who depend on staff communication to receive quality medical care. Without complete communication between staff member’s clinical errors can occur and the patient’s health could be at risk. In this paper the subject will explain how a health care organization shares knowledge through communication and examine, which are the most effective techniques and which techniques are ineffective. This paper will review the application of these techniques and the impact techniques may have on a health care organization.
In the healthcare setting, communication is vital to patient care. Since communication errors can result in significant problems in a healthcare setting, knowing how to effectively communicate and to apply communication tools within the organization is important. With the impact of gender and culture within the organization, communication can be challenging at times. In a diverse organization, sometimes a workforce may seem fragmented, with different members working towards different goals (du Pre, 2005). By celebrating diversity, helping employees to develop communication skills, and setting good examples, communication can continue to improve within the
Medical Billing & Coding My chosen career is Medical Billing & Coding. What is this career about ? Medical Billing is an essential part of the medical office world. Medical billers are people who are in charge of billing insurance companies and patients the bill of their health care. Medical Coding is an essential part of the doctors office and hospitals as they are the people who code the patients diagnosis so they can be processed as a bill and sent to the insurance companies and patients to pay for the service they have received.
As to where an RN can work in a wider variety of settings, from doctors’ offices, to nursing homes and care facilities. RNs can also use their training to choose a certain area of medical specialties like cardiovascular, labor and delivery and many others. Being an RN involves a bit more hands-on work with the patients. In an office setting an RN will assist the doctor by taking detailed descriptions of symptoms from patients, as well as keeping medical histories up to date. The Scope of Practice between a RN and an LPN is clearly defined by the licensing board and bi-laws set by the employer of each state.
This allows the patient to have a more active say in their health care and the tools to help improve their own health situation. Health care providers have noticed the value of engaging patients to have more said in their health care. Health care providers have noticed that by managing health care plans will streamline services and cut cost and shortened hospital stays and show patients and their families how to provide care for themselves. By using electronic communication it allows for more interaction, between consumers, business, it allows for two way communication. This allows a new way of thinking on advertising and a new way of handling public relations.
The purposes of electronic medical records are for assisting professionals in the healthcare to store and share patient information across disciplines as well as across facilities. Electronic Medical Records are used by “professionals including different levels of providers because they can be assessed from different locations simultaneously, diagnostic images can be viewed from various locations allowing for continuous of care use electronic Medical Records in the health care systems. Electronically stored client records provide quick access to clinical data for a large number of clients and it has prompts to ensure that key information is noted as well as reminders of when labs and vaccines are needed.” (Hebda & Czar, 2013, p. 28). Electronic Medical Records “enable nurses in their varying roles across the continuum of care to create a single narrative for each patient, tracking progress from admission through discharge and within ongoing care in the ambulatory environment.” (Deese & Stein, 2004, p.337) Deese, D., & Stein, M.