Mcdonalds Case Study

1537 Words7 Pages
McDonald’s was started by Dick and Mac McDonalds’ in California in 1940 after moving their hotdog stand called Airdrome to Route 66 in San Bernadino which was initially located at Monrovia Airport and opened a typical drive-in restaurant then called McDonalds ‘s Bar-B-Que which featured a large menu and car hop service. After noticing that hamburgers were their most popular meal, the brothers reinvented the restaurant to a self-service drive-in restaurant, reduced its large menu to nine (9) items hamburger, cheeseburger, soft drinks, milk, coffee, potato chips and pie. They did this through creation of a production line of burgers that were prepared before the meal is even ordered; a concept called Speedee Service System which created history and help undercut their competitor by as much as 50%. In 1949, potato chips were replaced with French fries on the McDonalds’ menu and Triple Thick Milkshakes made their debut. McDonald’s significant development happened in 1954 when Ray Kroc, at age 52 became the exclusive distributor of a milkshake maker called Multimixer. Upon hearing about the McDonald brothers’ hamburger stand in California which was running eight of his Multimixers at a time, he decided to pack up and pay a visit to see the McDonald brothers. He was amazed on how many people being served so quickly that an idea struck him, by opening several more McDonalds’ outside of California. So he bought the rights to expand the McDonald’s concept and quickly built the restaurant chains and by 1959, there were over 100 restaurants in operation. Sometime in the year 1961 McDonald’s Corporation pioneered the training of its many franchise owners with the opening of Hamburger University, an innovation credited with maintaining manager and franchisee loyalty despite a highly competitive market. McDonalds’ have faced problems like are workers rights ,environmental

More about Mcdonalds Case Study

Open Document