Maruti Suzuki Business Intelligence and Enterprise Databases

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Maruti Suzuki Business Intelligence and Enterprise Databases 1. What were the business challenges facing Maruti Suzuki management prior to adopting the Oracle suite? Maruti Suzuki faced some business challenges prior to adopting the Oracle suit, some of these were: • The ability and rapidness with which the company was able to obtain information about their accounting and inventory • They had difficulty in communicating and coordinating data • Timely reporting to its headquarter office from its different locations • The growth and diversification of their products became difficult to manage with their current information system • Higher costs to maintain and update information 2. What advantages does Maruti Suzuki derive from working with a single vendor, Oracle? What are the possible risks of working with a single vendor? Some of the advantages derived from working with a single vendor are: • They will have little or no compatibility problems • New features can be easily integrated • Technical issues can be easily traceable and ask the vendor for guidance and consulting • Easier to train the staff how to use it • Faster deployment of the system Some risks of working with a single vendor: • Overdependence: If the vendors system crashes, your whole operations may suffer • Little variety in the technological resources 3. What were the important business factors which management used to evaluate Oracle’s database offerings? The business factors used to evaluate Oracle’s offerings were: • Compatibility with the components of the current system, the “legacy systems” • Ease of use • Flexibility • How they can operate and interact the different activities and areas of the company • Allow to consolidate into one central system 4. Why was it important that a vendor’s products be able to integrate with “legacy systems?” It was important

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