As an automotive salesperson ethos, or credibility, is absolutely necessary. The customer will not purchase a vehicle if they do not like, trust, or respect their salesperson. Demonstrating ethos can be shown several ways. The product demonstration, rapport and investigating steps of the sale is where the customer will find situated ethos. A credible salesperson will ask questions that will find the customer's wants and needs.
The problem is that the company’s existing pricing system is not working with its current operating environment. DOP still used traditional method which allocated costs based on volume instead of cost’s drivers. All variable costs, fixed cost and overhead cost are proportionally volume related. All the costs were allocated based on the cost of item purchased as illustrated in the table 1.1. Allocating cost this way would not be accurate since DOP could not see the improvement in cost control from electronic order and desktop delivery.
o A tendency to avoid reversing changes even if it was not the best choice o In reality, past expenditures are sunk costs and the organization should use a clean slate to look at new choices, but to the manager, this will come at great personal loss. • This relates to strategy because it is important to understand the effect management has on it. o If a manager will suffer personal embarrassment or a loss by adopting a new (although better) strategy, they are more likely to simply stick with the current course of action. o This can be avoided by assessing and addressing the problems of an organization prior to major investments being made o Implication on strategic choice, as they can act for the betterment or detriment of the organization. o Differences in manager’s preferences are specific to their individual personalities, experiences and situations.
This will cause a lack of consistency in teaching from the management side and discipline of the employee in balancing both clients and management. Every district manager might not have the same goals for each salesman. District managers may have different expectations on how the salesman should perform during a sales call. This could be why each manager had different records of Marsh’s performance written down in the reports. When Marsh started working with Ted Franklin, it made a negative impact on his attitude towards his career.
There’s an old joke about a CEO who attended a presentation on change management and corporate culture and then asked his head of HR to: Get me one of those things. Of course it sounds ludicrous – but like most jokes, this story is based in truth. (5 key elements in shaping company culture) Most senior managers struggle with culture because it’s so difficult to define. Even less tangible than a “soft” concept, culture is more like a cloud: You know it’s there, but it’s nearly impossible to grasp. What is Culture?
The Imperial secretary Sang Hongyang declares “abolition of these measures is not expedient.” This statement means that Legalists believe the policies are necessary to keep the empire running and that it is not practical to abolish them, for then the treasuries would be depleted and funding for defense for the soldiers would be obsolete. Then he goes on to explain how “equitable marketing” was established and how it contributes to their country. Before this system, the people would send respective products as tributes to support the country, but the Legalists think that people are untrustworthy and should be governed by laws to force them to do good. They came up with this set of laws, i.e. setting up transportation offices, forcing the people to send their goods to these places because the government did not trust the quality of the products sent from the people.
Describe potential tension between maintaining an individual’s confidentiality and disclosing concerns to agreed others. Sometimes balancing the rights of the individual to privacy & confidentiality with your duty of care has to take place e.g. if a resident has told you distressing news about how their family member is borrowing lump sums of money frequently without asking you must report this to a manager as it is abusive towards the resident. 6. How and when would you seek advice about confidentiality?
Describe aspects of the political decision-making model that are evident in this case. The political decision-making model is evident in this case. First, CMT’s organization is made up of groups with diverse interest and they accept conflict that is based on doing the best job for the customer. In the case of Seamus and Jeremy, the level of conflict escalated to the point where they would openly declare each other’s inadequacy or incompetence in doing the project. In this model, managers disagree about problem priorities and may not understand or share the
Micro environmental factors that affected targets performance over the year have been a combination of the following factors: * The company – Targets marketing managers were not aware of the change in trends in the marketing environment. They were more focused on the product concept of marketing instead of the marketing concept. Target marketing managers were not focus on achieving the overall goals of the company by knowing and satisfying the needs and wants of it consumers * Competitors – To achieve superior performance and sustain a competitive advantage, companies must be aware of who their competitors are. Target did not pay close attention to their main rivals’ Wal-Mart. Wal-Mart offers valuable discount to their customers while still offering brand name and fashionable product.
It would appear that his action towards me is a command by his boss, but there is no concrete proof that this was the case. How can he afford to just hand over a large sum of money just to get rid of me? It is possible that what I saw the other night and my manager placing me to head this initiative is no coincidence. Smuggling was evident in the pier due to the lack of solid system of procedures in clearing out shipments. For me, this is the right thing to do given the considerations that I have.