Manual for Supervisors Essay

2714 WordsApr 17, 201011 Pages
Supervisors are considered the first level of management in a company's organization. Supervisors do not do operative work; they often delegate to others in order to achieve their company’s goals. Indeed, supervisors encourage members "of a work unit to contribute positively toward accomplishing the organization's goals and objectives" (Rue & Byars, 2004, p. 3). The work of supervisors is categorized into five areas: planning, organizing, staffing, leading, and controlling. Planning is directed to identify the most effective means for accomplishing the tasks assigned to the workforce of the organization. Organizing is directed towards assigning the work among employees and making arrangements to ensure the work will be completed smoothly. Staffing is concerned with improve employees' skills. Leading is direct to guide employees' behaviors towards company's objectives. Controlling "determines how well the work is being done compared with what was planned" (Rue & Byars, 2004, p.13). Supervisors are required to have technical, human, administrative, and decision-making skills. Further in order to perform the job of supervision successfully, they need to have the ability to delegate, to set a good example, to recognize the change in role, to use properly their authority, and to have the desire for the job. The following "Best Practices Manual for Supervisors" will provide valuable information to new hired supervisors. More specifically, the manual will supply best practices among the six supervisory responsibilities: 1) demonstrating communication skills; 2) determining effective orientation and training methods; 3) improving productivity for teams; 4) conducting performance appraisals; 5) resolving conflict; 6) improving employee relations. Demonstrating Communication Skills • "Supervisors must make efforts to promote diversity in the
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