This program has an educational section that offers the employees information about stress, a training section that provides methods to help employees recognize the stress in their work environment (Jex & Britt, 2008). I think this training program can benefit the employees at Air Devils Inc because it can help them cope with the stress within their work environment. Using the reduction of stressors can also help to eliminate stress in the workplace. Implementing interventions that help to reduce stress can also serve as a training program for the employees. Just like the employees at Air Devils Inc needed interventions implemented to help with stress reduction, interventions are vital for organizations.
Stress is defined as “the process by which we perceive and respond to certain events, called stressors, that we praise as threatening or challenging” (Myers, 2012, page 275). Stress is about an individual or is personal and is affected by the choices the person makes as an individual. The stress that is bad for you deprives you the ability to experience joy, happiness, enjoy life and who you are. That is why it is very important to recognize symptoms of stress and identify ways to bring the stress under control. The good stress is the kind that will help keep you motivated to be productive and be able to achieve the goals we set for ourselves.
1.2 Explain employers’ responsibilities in relation to the prevention and control of Infection. Employers should make the workplace a safe environment that is safe for work but also for all individuals and visitors. Employers must carry out risk assessments to assess the dangers of certain work activities and then are responsible for putting strategies in place for minimizing the risk. Employers must provide PPE and provide training and refresher updates on infection control. 2.1 Outline current legislation and regulatory body standards which are relevant to the Prevention and control of infection.
Workers must be consulted about managing WHS in the workplace. | True | False | c. Everyone in the workplace should have the opportunity to contribute to the development of WHS policies and procedures. | True | False | d. Daily inspections of the physical environment can help to eliminate workplace hazards. | True | False | e. Step three in the process of/risk management is to control risks. | True | False | f. The most effective way to control a risk is to eliminate the hazard.
It is important to identify hazards in the workplace because it is the first step of preventing hazards from progressing to injuries, illness, death or property damage. Question 6 Discuss the importance of the incident reporting process. The purpose of this is to ensure all hazards, incidents and accidents involving staff, an another member, property and activities are reported, investigated, and recorded in accordance of Work and Healthcare Safety Act 2012. To ensure WHS incidents are investigated appropriately, with a view to prevention of similar occurrences. Question 7 Describe the incident reporting process related to your industry.
Supervisors should always be aware and encourage employees to discuss any issue with them. This will make sure that and problems the employees have, they can be dealt with early instead of turning them into grievances against the company and its workers. This would be the second best practice. When problems are dealt with when they first come up and employee feels like what concerns them is also what concerns the company and is therefore dealt with then and there or the supervisor can find out ways to deal with them. When problems are not dealt with they can become conflicts against the company that can take long times to settle since they employee most likely found someone who would listen to them.
Manual handling is aimed to help employers and employees reduce the risk of injuries and work related accidents occurring by effectively managing the movement of staff, equipment and people. Hazard identification, risk assessment, control measures and constant monitoring are all steps taken to minimise the risk. (The Scottish Government, 2003) In a health and social environment it is possibly more important than any other work setting due to sometimes employers could be handling or lifting the service users. It is essential that employers understand the important of manual handling and promote it by giving everyone who works for them the extra training so they are not in danger of hurting themselves or the service users from lifting or handling in the wrong way. (Aberdeenshire council,
The human body is designed to know when stress is used and is effecting the body and your body should know how and when to react to it. Everyone thinks that stress is a bad thing but it is also a positive. This is because stress is keeping you alert and will prepare you for any kind of danger. Stress can become dangerous is someone is faced with stress continuously without any kind of relief. Stress becomes very dangerous when they use alcohol, tobacco or drugs to try and relieve the stress.
Showing a genuine concern for customers' needs, smiling, and making positive eye contact are all critical to a customer's perception of service quality. These types of activities, when they're essential to worker performance, are emotional labor. When you face angry clients or people who are generally unpleasant, emotional labor can be particularly challenging. A large part of that challenge comes from the need to hide your real emotions, and continue to 'smile and nod your head,' even when receiving negative or critical feedback. Companies often place a great deal of strategic importance on service orientation, not only to external customers but to colleagues and internal clients as well.
Before implementing risk controls, you need to assess the potential effectiveness and possible consequences. You should then suggest a realistic and acceptable time frame for implementation of controls and ensure that deadlines are complied with. Employees should also be consulted as they might have good ideas of what can be done to reduce the likelihood of injury or damage. Also when controls are to be implemented, organizations should communicate proposed plans to affected employees via a form of specific training, staff notices or the revision and a public workplace statement of revised standard operating procedures. It is important to identify and implement WHS procedures and instructions to keep aware of Possible hazardous occurrences, and to be on top of workplace WHS.