Professional development means that skills and knowledge are attained for both personal and professional development and career developments and career advancements. Professional development helps keep the pace with changing technology and knowledge; it helps build your self-esteem and helps with any career opportunities. Professional development also helps improve my ability to undertake my job. b. If you identify, relative to your work, skills gaps, what action
Also having a clear understanding of customer expectations and values is essential, as they are important to meet the demands and thus assists the organisation in achieving their personal goals. As well as customer demands and product development, observing and learning within the industry assists in determining direction and avoiding any mistakes. Simple standards that would be expected by me on the ways in which I organise my time and management of all tasks would be my position as to who I report to, what my daily today tasks are and what it reports are expected from me throughout the day. Knowledge would be an impact on me when it comes to managing time. This is because it prioritises me to set my tasks from important to less important.
Policies and Procedures will be found in our office and can be accessed any time. To implement agreed ways of working you follow the Policies and Procedures and the service users care plan, where the management of the individual’s daily care needs are agreed and documented. It is very important that you have up to date agreed ways of working as there may be changes in time to time depending on service user choice and circumstances. If you do not obtain a latest copy of agreed ways of working you will remain unfamiliar to the recent changes. And unawareness of recent changes might result in danger and harm of you and the individual you will be working with.
1.1 Explain the purpose and benefits of continuously improving your own performance in your work environment. The purpose and benefits of continuously improving my own performance at work is to exceed my limitations, achieve personal goals, increase income, self-motivation, to attain standard performance, to exceed my actual performance, benefits of progressing my career and job satisfaction. 1.2 Explain the purpose and value of encouraging and accepting feedback from others. The benefits of encouraging and accepting feedback is to help me improve my work, learn from my mistakes and to help me feel more confident in the work that I am doing. Feedback also helps us see ourselves from the perspective of others - to see ourselves as others see us.
They can provide expertise that is not readily available in-house and can show a demonstrated competence in the learning that is required. 2. Why is it desirable to maximise individual and team participation in leaning events and how can this be done? Maximising participation in learning events allows the organisation to create efficient procedures to promote a positive learning environment. By establishing a learning environment the organisation is better prepared to conduct business, retain staff and ensure the organisational goals are met.
Also the employee handbook should be given to everyone so that they know what is expected of them. Lei should also talk about company performance and find ways to eliminate employees from reporting time not worked and create a work schedule that will work for everyone. Measuring performance Lei should come up with a plan to measure employee performance either by personal observation or written reports. I think that Lei would have to start observing the workers to make sure they are doing their jobs and then make up a written report. Give it to employees on a weekly basis so that they can see how their performance measures and what needs to be corrected; also awarding them for good work would increase leadership visibility.
They need to train all their employees, and these employees will have to be trained in their policies for harassment. In the management of employee performance, the management and the management is the front line. The most important is that managers do not want to work place environment, allowing the occurrence of any form of harassment. A competent commitment to their employees and companies, sexual harassment, in any shape, form, or fashion, must not be tolerated. In a sexual harassment suit, as other legal proceedings related to the theme, as a caring employer, showing court and staff, you have taken additional steps, to survey and study, that you take appropriate steps, to prevent such incidents from happening again.
I had to make the script that they were ready interesting enough that the customer would want to listen and not immediately hang up. Organizing I had to organize seats before my team came in, I had to set up and chose the team members that I was going to monitor, organize the schedules so that all team members were working the allotted hours required and were not going over the hours or getting shorted any hours. I had to organize the paper work that the team members needed once they arrived so that they could be prepared. I organized this information so that the team members would see the value that they have made. Leading I would lead by
To make sure they agree to what they have to do i have to make sure they understand the important of what they have to do and why they have to and asure them that I will be able to assist in anyway they need to be assist with. If cant get the agreement from them than i need to seek for a colleage advice language barriers communication Bad behaviours Neglecting and abused clients 2.2 By providing all the staff members with trainings need for the job. By making sure all the stuff are following the company policies and procedure. By reporting and recording all accident happened in a accident book. 2.3 Get advice from the manager, senior care, or your colleagues or stuff books 3.1 Respond to the complaints professional way, listen the person what they have to say be sympathetic and respectful to what they have to say.
The manager’s job, writes Hackman in a study on teamwork, is to maintain an appropriate balance of authority between himself and the team. On the one hand, managers have to spell out the team’s objectives unambiguously and unapologetically. To authoritatively set a clear, engaging direction for a team, says Hackman, is to empower, not de-power, it. Team members can act as a team only if they have real responsibility—such as determining how to achieve their goals. Even with successful teams, Ruddy says, a manager needs to be involved.