Managing and Maintaining High Employee Performance in Manufacturing Industry
UC San Diego Extensions, Business Management Program
October 29, 2013
"For every hundred men hacking away at the branches
of a diseased tree, only one will stoop to inspect the roots."
– Chinese proverb.
Organization success largely depends on the capabilities and performance of its employees who help firms face the challenges of present-day business. There are many factors that must come together to create employee performance: the right employees in the right jobs, in the right frame of mind, with the right tools (supervisory and the literal tools), and without distractions. It requires a blend of skills and motivation and organizational system that fosters creativity, commitment, engagement, and alignment with organizational goals. Employees must be able to be fully present – focused, enthusiastic, and with a sense of purpose – to operate at peak performance.
The overall and overarching goal of any company is long time survival and the ability to produce useful outputs. In manufacturing companies the outputs are usually products offered to customers resulting in profits divided by its owners. There are a variety of factors, such as the quality of equipment, the management of materials flow and general economic considerations that can affect business's profits. However, company's profitability depends, in large part, on the quality of employees' performance, which can be evaluated through productivity measurements. How to improve performance is an issue that concerns every manager in every manufacturing and other businesses. Manufacturing systems are most often highly complex constructs and their behavior is of a dynamic and stochastic nature. They consist of extensive interactions between people, information, materials and machines. Systems like assembly lines may look quite simple because their tasks are mainly done in a sequential order. In...