Managerial Control Function

454 Words2 Pages
Maintaining control is a function that many managers perform daily in the organisation. It requires the manager to monitor employee output, customer satisfaction, quality management, problem analysis and problem solving. Maintaining control in organisations was the central idea of Taylor’s scientific management. Control mechanisms in the organisation are put in place to ensure that the organisation meets the goal and targets set by the shareholders, to provide structure, aid in productivity and accountability in the effort to increase the efficiency of the organisation. Some control measures can either be pro-active or re- active, some anticipate problems while others solves problems after they have occurred and are designed to deal with issues that may arise in an organisation at different stages so corrective action can be taken. It is necessary to implement control mechanisms in all departments of an organisation. The type of mechanism will vary in purpose depending on the department’s needs. Some control mechanisms are designed to measure behaviour, Human Resources departments will require mechanisms that monitor the performances of employees, close monitoring of the performance level of an organisation can tell management if the business is operating successfully and meeting the desired targets. Finance and Accounting Departments will require programmes that measure output and aid in auditing and calculating financial risk. This information is needed for managers to analyse and make decisions on improvements for the future. When managers fail to ensure that control measures are implemented and followed the results could be damaging to the organisation. Wastage of resources can lead to high operation cost and cause a decline in profits and lead to financial issues in the future. Douglas S Sherwin explained the control concept by stating “The essence of
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