Management Case Study

1692 Words7 Pages
Transcript of Case 1- Mintzberg's Approach Figurehead Leader Liaison Disseminator Spokesperson Entrepreneur Disturbance Handler Resource Allocator Negotiator Question 2 - Are you surprised at what Google found out about "building a better boss?" Introduction - (Cont.) Google's Vice President for operations stated that, when he looked in depth and rank ordering the eight items by importance , the project got more interesting. Google wanted the project to be plain and simple. Technical experiences were needed so that the manager knows what's happening and act upon. 1.) Question... Describe the findings of Project Oxygen using the functions approach, Mintzberg's roles approach, and the skills approach. Introduction Google has decided to start a project called " Oxygen" in order to " build a better boss". They determined eight characteristics or habits that define the most active and efficient manager. They are : have a clear vision and strategy , help employees with development , appreciate team members' success, have technical skills, good communicator, good coach , productive, give opportunities and power. Case 1- Building a Better Boss. Introduction - (Cont.) However, the project showed that technical experience was rated as rank 8. they rearranged the list again to be from most important to least important. The rank was: good coach, productive, give opportunities and power, appreciate team members , productive , good communicator , help employees with development , have a clear vision and strategy , have technical skills. Answer 1 Project Oxygen co-lead Neal Patel and his team reviewed exit-interview data to see if employees cited management issues as a reason for leaving Google. Though they found some connections between turnover rates and low satisfaction with managers, those didn’t apply to the company more broadly, given

More about Management Case Study

Open Document