McDonald's believes in the business motto that the customer is important. They expect employees to be committed to their jobs and to their customers, and to behave as representatives of the company. They also believe that it is important to acknowledge the community that supports each McDonald's restaurant and to return that support to the community. A system was established to train each employee in more than just how to perform jobs technically. It requires a structured orientation that would teach the employee these ethical standards and more, as well as the attitude with which the job is to be performed.
Describe ways of supporting the individual to lead the assessment and planning process The purpose of person centred planning is to enable people to live the lives they want in their communities. It helps people work out what they want in their lives and make them feel stronger and more confident. Listening to the service user’s needs and requirements will help with the planning process. Consulting a person-centred planning facilitator can also help to support the process. 3.
The focus of training tends to be on the staff group delivering the services, to ensure that all recommendations and standards are achieved. p.d.p is important for my career, increases my employability, and helps me progress and gain promotion within my work place. As a senior member of staff, I am responsible for others: Staff, residents, visitors, etc so it is paramount that I am knowledgeable in all areas of management, Also is important for me to ensure that staff recive the training to ensure that they are aware of and follow, the current health & social care standards, legislation, and guidelines for good practice. .This will ensure a good work force are following all the same standadrs to ensure that best practices are met and a high quality of care is given to the clients, I ensure the team of staff i supervise have regular traing some that is refresher training on a yearly basisfoe example manual handling/administration of medication and the medication error policy and procedure this is one i ensure ,as i dont want any medication error but if this was to hapen, as we are only human i want to stress the importance of reporting and what the out comes are if you dont report/safe guarding which is in house and deliverd by yearly trained D.A.P.A(DESIGNATED ADULT PROTECTUON .) /health and safty training and ensure my team have read or
Below these can sit Code of Practice / Conduct, which guide professionals in their practice, as well as, organisational policies and procedures, which set the tone for how the organisation positively promotes individual rights, acts as an advocate for those service users and staff who may need a voice and also gives direction to the day to day work and how this practice should be. All of these aspects and initiatives help guide service providers on their roles and responsibilities, it also helps service users in terms of them knowing what to expect from the support they will recieve and a clear understanding of how they should be treated by
I think organization would be the main component needed to enhance the role and function of a health care manager. A manager must be organized in order to lead, and in order to lead the manager must plan, which is also organization. In any aspect, a health care manager must stay organized to be able to supervise his or her staff members and work alongside the company to reach the intended goals. An organized manager is more capable of running an organized staff which will always be able to provide better health care and quality to the patients. Organization creates a more peaceful environment for co-workers and holds a positive aspect to it that helps motivate each member to do his or her best work while on the job.
They also enable you to provide good quality service working within the law and most importantly aim to keep you and the individuals you support, safe from danger or harm. Policies and procedures are to be adhered to in conjunction to the service users care plan, where the management of the individuals daily care needs are agreed and documented. It is important to have up-to-date agreed ways of working as there may be changes in policies within the law and the company may have to implement these policies to help protect the vulnerable. There is a duty to keep service users safe by following policies, procedures and working within your job role. Each job title entails particular duties and responsibilities.
Social responsibility is an ethical guideline that suggests that an organization and/or individual has an obligation to act in ways that benefits the community and those in it. Company Q’s attitude toward social responsibility is negative. Management had decided to decline the food bank’s request to donate day-old products that would help feed the community where each store is located. Company Q’s management declined the request because they assumed their employees would commit fraud and steal the food when they say they were donating it. In other words, Company Q does not care enough about giving back to the community to run the risk of their employees stealing the food.
c)How reflective practice contributed to improving the quality of service provision It will allow us an objective look at our practice in order to improve , helps us to recognise what we do well so that we can apply these skills in situations when arises. Improves professional judgement. I will allows us to support cutomers in better way. If we have any concerns about any issues we can look backward and analayse how it can be solved in effective way. d)How standards can be used to help a social care worker reflect on their practice?
CU1676- Facilitate Person-Centred Assessment. The Holistic approach is important in going forward the way service users are assessed and implementing the planning for an individual support package. The individual is looked at in every aspect. This helps in finding the needs of the individual more clearly and also highlights any additional areas that may need to be examined/discussed further. With the Holistic approach it means to look at the whole person.
The brain-storm theory illustrates that co-ordination of employees of institution is extremely significant in improving successful working condition in the institution. Function of the workers must be elaborated and performance of the staffs must be improved by allocating the duties of individual. Forbearance and tolerance are two important traits in executing the interaction course of action of the institution. The reason of the gangs must be well defined and narration of the gangs must be given to members that build good condition in the institution (Sonnentag et. Al,