It provides opportunities to learn from your experience and develop your working practice. It is both a tool to help you analyse specific interactions or incidents that have occurred at work, as well as a method of working in the moment that is mindful and self-aware. 1.2. Explain the importance of reflective practice in continuously improving the quality of service provided? Reflecting on your practise is important as it can help you to focus on what you have done well and identify areas you may need to improve I.e.
Trust is developed by clearly defining roles, expectations, and goals. This develops a familiarity between the different team members, which helps to produce a shared vision and reliance on each other and improves the team’s effectiveness (Bethea, Holland, & Reddick 2014). A highly effective team uses its shared vision and defined goals to foster a sense of group harmony. This allows for problems to be solved and goals to be achieved. With each problem solved or goal achieved, excitement grows within the team and a sense of accomplishment is felt once the process is completed (Bethea, Holland, & Reddick 2014).
It also provides an up-to-date record of my involvement in training and development activities. I can get support with my PDP from my manager and colleagues. These people can help me identify training needs and requirements, and recommend areas for me to develop When developing my PDP I followed ‘SMART’ principles Specific Measurable Achievable Relevant Timely 3.3 Establish a process to evaluate the effectiveness of the plan 3.3 – According to my progress and my training goals, I will evaluate and amend my PDP accordingly. By doing this I will be able to identify any problems or obstacles that may have delayed my progress, and find alternatives to help me to achieve them. During regular supervision with my manager, objectives can be outlined, target dates set for stages of achievement and recommendations for how I will achieve them.
Learning new skills and refreshing training enables me to progress, and achieve within my career and working practices. Continually improving knowledge and practice can be named as professional development which is an essential component of organisational success. Professional development enables an organisation to keep up to date and to change proactively so that their service is relevant and appropriate. Planned development is listened to achieve specific outcomes that may be either focused on the needs of an individual and may contribute to the learning needs of an organisation. This implies that it is an on-going activity and needs to be thought about as something that is incremental with different elements contributing to a large whole.
Continually improving knowledge and practice can be named as professional development which is an essential component of organisational success. Professional development enables an organisation to keep up to date and to change pro actively so that their service is relevant and appropriate. Planned development is listened to achieve specific outcomes that may be either focused on the needs of an individual and/or may contribute to the learning needs of an organisation. Professional development is a process. This implies that it is an on-going activity and needs to be thought about as something that is incremental with different elements contributing to a large whole.
Human service workers need to be prepared for all situations, and have feedback on how well their programs are working. Typically, the next step in the program planning process is to evaluate the program. It is necessary to have a program evaluation because it brings the results to light. In order to meet the well defined goals and objectives of program planning, it is essential for human service programs to have feedback on the effectiveness of the services they are providing so they can continue to satisfy their consumers. Program evaluation is needed so workers can remove anything from their program that was not needed, or add more attention to another direction of the program.
BSBCUS501C SECTION 2: ENSURE DELIVERY OF QUALITY PRODUCTS AND/OR SERVICES Activity 4 * Make a list of the steps you would take and the processes you would put in place to identify the quality and delivery standards to which teams should adhere and to monitor and manage team performance so that it consistently meets organisational quality and delivery standards. Against what criteria might you measure performance and what action would you take if performance did not meet the identified standards? Upload your answer for assessment. It is possible to monitor, track and manage performance by setting goals and making plans. When goals are supported by plans then it is possible to help the team to reach the target which is deliver quality standards to customers.
An effective leader will do both. Even if the task is hard or tedious an effective leader will action them. 3. Describe the importance of continually developing professional competence. It is important to continually develop a professional career to keep up to date and current with the ever developing technology, work places and procedures.
2.1 The service we provide must reflect the needs of the people we support and by constantly improving our services we can better meet the need of the individuals and support their development. By constantly reflecting on out practice we can assess where we may be lacking in skills or knowledge and we can update these regularly to keep our services up to date and as supportive to the individuals as possible. 2.2 This could take
* Effective Decision Making is vital to a team’s progress. Team members should be aware of various methods of decision making and when and how to use these methods. This will enable them to collect the information needed and understand and problems to enable them to make the right decision. * Balanced Participation to make sure that all members of the team are fully involved and actively contributing to discussions and meetings. By listening to everyone’s opinions they will feel a valued member of the team which will improve their wellbeing and job satisfaction.