M3.12 Essay

1592 WordsJan 1, 20137 Pages
payment protection insurance: consumer questionnaire | | |WHAT IS THIS QUESTIONNAIRE FOR? | |WHAT DO I NEED TO DO? | |This questionnaire is for consumers to bring a complaint about the | |Please fill in this questionnaire, giving as much information as you can. | |sale of payment protection insurance (PPI). | |It may take you some time to go through the questionnaire and get all your | |It is the standard PPI questionnaire used by most financial businesses| |facts together. | |as well as by the Financial Ombudsman Service. | |But having all the information in one place should mean your case can then | |The questionnaire asks you for the personal and financial details | |be assessed more quickly. | |needed to sort out your complaint. | |For more information on bringing a PPI complaint, phone the Financial | | | |Ombudsman Service on | | | |0300 123 6222 or 0800 121 6222. | section A: about you 1. your name and contact details | |your details | |details of anyone complaining with you | |surname | |title | | | |title | | |first name(s) |

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