This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
QCF Health and Social Care – Level 3 Unit 305 Promote person centred approaches in health and social care Outcome 1 1.1 Explain how and why person-centred values must influence all aspects of health and social care work. Health and social care should be based upon person centred values, and should be individualised, as this is a law requirement (Human Rights Act 1998, Health and Social Care Act 2012, etc.) The Principles of Care are a set of standards which form the foundation on which to build your practice. You need to be aware of why you must promote the values in your day-to-day practice; why you must consider the people you are supporting in promoting these values – their culture, their means of communication, their likes and dislikes, their family, other professionals you may be working with and also your colleagues. These are some of the principles of care: * Individuality * Rights * Choice * Privacy * Independence * Dignity * Respect If person centred values, which should be at the heart of all work in the health and social care sector, are followed as they should be, then all individuals should feel that they are being supported in accessing their rights.
Communication incorporates the basic elements of communication; meaning there are so many cultural differences, personalities, languages, beliefs, values, morals, and behavior. This is why establishing positive communication along with understanding cultural differences will allow professionals to understand the patient while focusing on his or her need of care. Communication in the health care industry starts the minute a physician meets with the patient on the very first visit or with the receptionist the minute a patient walks in the health facility. When communication is established it should be maintained at all times and on all levels whether it is verbal or non-verbal. Effective Communication takes place through direct communication, voice messages, e-mailing, filling prescriptions, phone calls, memos, letters, and making appointments.
To find the concerns that begin the program planning process, it is a prerequisite to do a needs or problems assessment. The assessments give human service workers good direction to what areas need the most focus and what kind of help the people need most. (2003). While planning a program, it is good to brainstorm all the possible avenues and outcomes of all situations. Human service workers need to be prepared for all situations, and have feedback on how well their programs are working.
HSC038 Promote good practice in handling information in health and social care settings To understand the requirements for handling information in health and social care settings, the first step is to identify the legislation: The Data Protection Act 1998. This Act stipulates the rules for manual and electronic processing of personal data (e.g. names, addresses, dates of birth etc.) and ensures that every company which keeps such records is responsible for the data collected, how it is used and to whom it can be given. This Act has eight legally enforceable ‘data protection principles’: • Information must be processed fairly and lawfully • It must be used for limited and declared purposes • It must be accurate, up to date and relevant • Information must be held no longer than necessary • It must be kept secure • May not be transferred overseas unless safeguards are in place • Individuals have a legal right to see any personal information you have stored about them Confidentiality is a central trust between a service user and a health and social care setting to enable an open, beneficial and honest relationship.
Promote person centred approaches in Health and Social Care Understand the application of person centred approaches in health and social care 1.1) Explain how and why person-centred values must influence all aspects of health and social care work Person-centred care values must influence all aspects of health and social care work. Health and social care should be based on person-centred values, and should be individualised as this is a law requirement (Human Rights Act 1998, Health and Social care Act 2012, Codes of practice for Social Care Workers, etc.). If person-centre values that underpin all work in the health and social care sector are followed as they should be then all individuals should feel that and health and social workers ensure that: - the individual is supported in accessing their rights - the individual is treated has an individual - the individual is supported to exercise choice - ensure the individual have privacy if they want it - support the individual to be as independent as possible - treat all individuals with dignity and respect To ensure the above is followed will influence all aspect of health and social care it is important to ensure that all individuals are treated as such and person- centred care should ensure this. 1.2) Evaluate the use of care plans in applying person centred values A care plan sets out in some detail the daily care and support that has been agreed should be provided to an individual. If you are employed as a carer, it acts as a guide to you in terms of what sorts of activities are expected of you.
Promote person centred approaches in health and social care HSC036 ALL OUTCOMES IN RED ARE OBSERVATIONS TO BE CARRIED OUT BY YOUR ASSESSOR. THE INFORMATION GIVEN INDICATES THE TYPES OF THINGS YOUR ASSESSOR WILL BE LOOKING FOR Understand the application of person centred approaches in health and social care OUTCOME 1 1. Explain how and why person-centred values must influence all aspects of health and social care work Person-centred care is a philosophy of providing care that is centred around the person, and not just their health needs. We are all individual, no two people are the same hence it is not appropriate to say that because two people have dementia – that they both have the same care and support needs. The values which one person feels are important in their life may not be so to another.
Promote person centred approaches in health and social care unit 4222-305 1.1 There is no doubt that person-centred care values must influence all aspects of health and social care work. Health and social care should be based on person-centred values, and should be individualised as this is a law requirement (Human Rights Act 1998, Health and Social care Act 2012, Codes of practice for Social Care Workers, etc). If person-centre values that underpin all work in the health and social care sector are followed as they should be then all individuals should feel that and health and social workers ensure that: •the individual is supported in accessing their rights •the individual is treated has an individual •the individual is supported to exercise choice •ensure the individual have privacy if they want it •support the individual to be as independent as possible •treat all individuals with dignity and respect To ensure the above is followed will influence all aspect of health and social care it is important to ensure that all individuals are treated as such and person- centred care should ensure this. Evaluate the use of care plan in applying person-centred values Care plans are the basis for how social care and support services are delivered. The most important part of the plan is the outcome that the individual wants to achieve; the whole of the plan is geared to making progress towards these outcomes.
By xxrachie8513xx | Studymode.com Promote person centered approaches in health and social care 1.1 Explain how and why person centered values must influence all aspects of health and social care work: Because everybody has different belief systems, needs, disabilities, cultures, religious beliefs. Everybody has their own person centered care plans that help us approach them in an individual way, even if we know how to assist clients we still try to offer those choices and independence. We need to make sure we do not push our beliefs onto those who cannot choose for themselves. 1.2 Evaluate the use of care plans in applying person centered values: Care plans are the primary source of client information. We can make individual plans and requirements to suit the specific needs of an individual.
Reviewing Reviews are very important as it enables any alterations to the care plan, this allows new target and goals to be set so that it allows the service user to discuss any problems and make any changes along with the service providers to ensure the care plan is better for Bob. Reviews also promotes good communication with whoever is involved in the care plan. Evaluating This is where the organisers of that care plan and the service user goes through the care plan and has a discussion on whether the care plan has benefitted them or had any disadvantages. Overall it’s to make any changes so that the care plan is successful for the service user. It gives the service user the opportunity to discuss their experiences and relations to whether they need to make any alterations to their care