Customer satisfaction is on the rise in the workplace, having good customer satisfaction will help you do more business. Listening to the customers will help a business know what the customers really wants and needs are essential in sales and business performance. Teamwork brings peoples strengths and talents together to help solve a problem. The more people you have working on something the more ideas will come up on how to solve a problem. Brainstorming and group problem solving will help a business succeed.
One key role of a good manager is to help and nurture their employees to improve their communication skills. When this happens and managers, employees and outside departments and vendors are able to communicate well with each other they will most likely perform well. Technology has advanced dramatically that the way we communicate has become more effective. We can communicate with teams, access information more quickly to make those last minute decisions. In order to be competitive an organization needs to be on top of the latest technology, but no matter what advances there may be we must ask ourselves how will this improve productivity with our department or
The change will ensure that everyone has the same accurate information and are on the same level of understanding. The change will also save time and make it much easier for employees to access information in a timely manner. The outcome would allow the company to gain organization, understanding, and effectiveness. The company change will allow progress that will lead to growth and will be beneficial for the company, employees, and the customers. The company would have to begin by generating a training plan for the employees to give them ability to access the system properly and effectively.
Work In a Business Environment 1.1 Explain the Purpose of Supporting Other People at Work * It develops good working relationships and rapport amongst work colleagues * It enhances communication skills between colleagues which is a necessity in the workplace * It aids with achieving deadlines and intended outcomes; consequently contributing to the overall success of an organisation * When people support each other in the workplace, tasks get completed faster, you help each other succeed whilst at the same time, learn new things from each other 1.2 Explain the purpose of helping other people to work effectively and efficiently a) for individuals b) for organisations * It enables individuals to communicate
Sometimes, the staff exchanges the product with a different size that is suitable for them and whether it makes them happy. In addition, Primark is an outstanding retail company, so the customers would want their staff to have good product knowledge, someone who knows the idea of what they customers like and don’t like. So therefore, it benefits the customer to trust the staff and they would have a good understanding with negotiating with the offers such as ‘sales reduction, which is quite useful in a business. How effective customer service benefits the organisation Great customer service makes your customer feel that you care about developing in long term relationship that means you are not only make more sales, however it does benefit the business in different ways , such as : Repeat
Wells Fargo mission and vision statement is understandable. However, to add clarity to the vision to reach a wider variety of individuals, included should be that the company will build a lasting rapport with customers and diligently works to help all customers’ succeed financially. Wells Fargo develops the best people; know the numbers, and most of all know the clients. Wells Fargo mission and vision statement will assist the company in reaching its desired outcome by continuously putting their customers first. Knowing what the customer’s needs even if the customer does not know will help the company succeed.
They value the input they are able to give to the company, the advancement opportunities, and the availabilities of their management. This opportunity stems from a practice within Tanglewood that exemplifies that all employees are members of the core work force. The core workforce is viewed as essential for the organizational values and culture that Tanglewood seeks to develop and maintain. I also focused on the company’s emphasis of “straight talk”. The company believes that involving employees in on the import ants such as; their share price, overall profitability, along with other details about the company’s activities, this causes them to think like
If this system is followed correctly, it enables good standard of work to be carried out and also means that company policies and procedures are being followed correctly. In the company, partners are seated next to each other which does prove very effective as it enables good communication between each other. This proves very effective as messages can be passed on straight away and conversations can also be heard. The seating plan does prove very effective when working as a team. Although the systems in place for partnership working do prove useful there are many ways that they can be improved.
Reflection To realize their goals, organizations need to enlist the support of their employees. This assignment has provided me the insight to be able to identify some of the barriers that has complicated the communication process within my organization. Through my research I have gathered that communication cannot be easily defined but the conclusion has been the same among all researchers. They all agree that effective communication is a vital component in the achievement of high customer satisfaction. During my research I have concluded the foundation of a good organization is regular and complete communication.
Audience Analysis and Reception XBCOM 275 Mr. Abel February 07, 2014 Communication is key in business to help it run smoothly. Due to the importance of communication in business, the most important task that can be performed by a writer is audience analysis. When working in a professional setting, it is a good idea to analyze the characteristics of each individual that will be receiving the message. This will help ensure that the formal report is effective. The main way to ensure effectiveness is to be aware of the management’s needs.