However, if they feel that people are really attuned to their concerns and want to listen, they are likely to explain in detail what they feel and why. Active listening allows individuals to end conflict or avoid conflict by making sure each party understands what the other is saying. Identify
I use different techniques when communicating to individuals and use their preferences such as Makaton or pictorial if required. I complete records and reports to the best of my ability and make sure that they are accurate. With no bias or judgemental opinions and that they are fair and equal to all. 2. I provide active support to individuals to enable them to express their communication needs, views and preferences by making available any equipment that is required e.g.
If we do not communicate well with either a colleague or service user this could affect the way we work, as it could cause an atmosphere or tension in the work environment. Outcome 2 Be able to meet the communication and language needs, wishes and preferences of individuals You need to consider a number of factors when promoting effective communication, such as verbal communication. You should always think about the way you speak such as is the tone and pitch of your voice, suited to the situation or topic you are discussing? A louder more direct communication maybe required if trying to get the attention of a group instead of an individual. However this would not be suitable in a situation whereby a service user is upset or embarrassed, this would need a quieter
Often people's voices are not heard because they speak in ways that take quite a lot of effort to listen to properly. This can include having speech impediments, limited vocabulary, finding it difficult to organise thoughts into coherent order, forgetting what you wanted to say, or getting frustrated and angry. Of course it is also true that some professionals simply don't listen properly. In either case an advocate will help people to prepare and deliver a coherent statement of their needs or wishes, and being there with their partner also encourages other people to respond appropriately. Afterwards the advocate can also help their partner to remember what was said and to plan what to do
PAD 515 Week 3 Discussion Carver is missing some very basic values and attitudes. He is missing being considerate, respectful, fair, cooperativeness. The changes that Carver needs to make are numerous. The changes will be difficult for him to sustain, as they are not his “style”, but change can be achieved, as with anything, if he works on his values and attitudes. It will more than likely take his subordinates and co-workers even longer to trust that he has changed and that he will adhere to his new found values and attitudes.
However, when using this tool you have to be careful as some people may feel frightened and may pull back, if this happens then the person should respect that the other person feels uncomfortable with this. Lastly, you can always use speech. However, when speaking, you should speak clearly and as short, simple question. Always use a quiet and calm tone, if the person does not understand, then you can reinforce with visual communication, however do not keep repeating again and again as the person may get frustrated with the fact they cannot answer the question. Aii Identify five different reasons why people communicate.
It is important not to speak out of angry emotions, and again sometimes it is best to tell an employee that one may need to think on the matter first before responding. While it may not seem like a "big deal" it is important to make sure that the words that are used when speaking to employees are simple and clear. Some employees may not understand the use of large words, and therefore the message that the manager / supervisor is trying to convey may be lost. Good grammar is also a must for every type communication. Use of slang terms is not a wise idea, as what is acceptable in generation / culture could be offensive to the next.. We must make sure we are saying exactly what we mean to and clearly enough that so that others are going to hear exactly what the manager / supervisor is trying to say.
The individual may also lash out if they are in pain and they cannot tell you this then can lead to frustration on both parts. 1.3 Explain the importance of effective communication to an individual with dementia. Communication with a person with dementia can be very difficult. The individual may not be able to find or remember a particular word for an object or the word they need to express what they are trying to say. Effective communication is important because it can reduce anxiety and confusion, it can improve the relationship between you and the individual, it will build trust between you, improve co-operation and allow you to feel more successful as a caregiver.
First though, you have to make sure that both parties are ready to listen. Being flat-brained isn’t going to make for a good listener, in this case, you would have to make a rain check for the conversation. Otherwise it will not be a very healthy chat. The talker with the biggest bother will talk, the listener will put himself in the talker’s shoes, and feel that persons bother as well. The talker owns the problem, but the listener will share the problem.
Yet I would not expect someone that isn’t as close to me to immediately grasp what it is I am trying to get across. Taking the description and details out only because it is someone close to me puts a strain on our relationship at times. My frustration and annoyance that I am still being asked to help when I briefly stated I wanted me to take over starts an argument. Being clear in communication could avoid future arguments. After reading this article I see that no matter how long you know someone or how close you are to them the communication needs to be clear.