Introduction Levendary Café has grown from a small Denver soup, salad, and sandwich restaurant into a $10 billion business in 32 years. Levendary Café was distinguished by two elements: wholesome soups, salads and sandwiches using high-quality ingredients and a commitment to service in a comfortable, friendly environment, as well as its willingness to take risk. The former CEO Howard Leventhal who was also the beloved founder of the popular chain of 3500 cafes was very strong in keeping and utilizing
significant element in this expansion despite the static and small market for managers are not fluent English speakers making it difficult for the firm to achieve higher turnover. The image portrayed across all 3,500 firms and franchised stores of Levendary Cafe remained the same. Their food was consistent and full of quality. Their operations had strict practices, standards and policies that permitted for closer control of their day to day operations and operations and expenses at the store level.
Introduction: Levendary Café is a brand of quick casual restaurant in U.S. for 32 years. It was built on a culture that emphasized “delighting the customer” by translating into local menu adaptions; and its character to other quick casual restaurant is that willingness to take risks. In the 2008, the company faced the problem that domestic growth was slowing, so its expansion strategy was established. Mia Foster, who was named as Levendary Café’s new CEO in January 2011, faced a critical challenge
Mia Foster, the newly appointed CEO of Levendary Café in January 2011, is confronted with issues regarding the company’s expansion into China. In her first days with company and speaking with top executives there was an expressed growing concern that the company’s growth into China is deviating far away from Levendary’s philosophy of store menu and design originally set forth by the former CEO, Howard Leventhal. Howard Leventhal, the founder of the Levendary Café, had grown a small Denver soup, salad
successful introduction of change, it is essential that change manager know how to manage the stakeholders of that company. To manage the stakeholder, first, we need to identify the key stakeholders and adopt a proactive strategy on them.(p.147). in this case, the key stakeholders are, internally, the management, shareholders, employees, and externally, the investors, customers, suppliers and the government regulation and law. Second, identify the attitude and influence of these stakeholders. For example
ESTANDARIZACION: Se conoce como estandarización al proceso mediante el cual se realiza una actividad de manera standard o previamente establecida. El término estandarización proviene del término standard, aquel que refiere a un modo o método establecido, aceptado y normalmente seguido para realizar determinado tipo de actividades o funciones. Un estándar es un parámetro más o menos esperable para ciertas circunstancias o espacios y es aquello que debe ser seguido en caso de recurrir a algunos tipos