CONFIDENTIALITY Confidentiality is very important as we are working with vulnerable people. It is very important that we maintain confidentiality at all times. If we are told something in confidence by service user we must explain that if necessary we may need to report to our manager but will still be confidential unless further action is agreed or needed. Any care notes or service user’s care plan are also confidential so we must ensure this is kept safe. Anything that you have been told in confidence must not be noted in care
Duty of Care is the legal duty to take reasonable care so that others aren’t harmed and involves identifying risks and taking reasonable care in your response to these risks. Organisations should always ensure that they consult legal and legislative requirements when developing and maintaining their duty of care frameworks and consider working alone guidelines. 1.2 Diemmas that may arise Equipment- Clients may refuse to use hoists and stand aids as they have had bad experience in the past with using them which could affect clients hygiene, physical needs and means that staff can’t do their job to a high standard we would take note of what the clients have said and ring the manager to come up with another solution. All equipment must be in date and checked regularly before use. Training- training must be up to date and if it isn’t you should not but yourself or clients at risk of danger.
UNIT 202 Introduction to personal development in health, social care or children’s and young people’s settings. Outcome 1 Understand what is required for competence in own work role 1/ As a care worker it is my duties to ensure I promote a professional and well presented manner. It is my duty to ensure I have been given full training when regarding to medical or manual handling activities. It is my responsibility to ensure the safety and protection of the people I support. I must report any danger that I think can cause harm to myself or others, I have a responsibility to follow company procedures and policies always within my own role.
Understand how duty of care contributes to safe practice Know how to address dilemmas that may arise between an individuals rights and the duty of care Know how to recognise and handle comments and complaints Know how to recognise and handle incidents errors and Duty of Care is defined simply as a legal obligation to Always act in the best interest of individuals and others Not act or fail to act in a way that results in harm Act within your competence and not take on anything you do not believe you can safely do. As a care worker you owe a duty of care to the people you support your colleagues your employer yourself and the public interest. Everyone has a duty of care – it is not something that you can opt out of.
BTEC Unit 5 Q&A Level 2 Duty of Care Understand the implications of duty of care | 1.1 - Define the term ‘duty of care’ In my role as a carer, duty of care means that I’m accountable for the things I do and also for the things I don’t. I have to prove that I have taken reasonable action and provided the right care for every service user I look after. I also have to undertake training and develop my skills to work safely and carry out my duties competently. | 1.2 - Describe how the duty of care affects own work role. My role as a carer requires following the policies and procedures and code of practice.
1.1 Define the term ‘duty of care’ In law a duty of care is a legal obligation on an individual to ensure that they follow a standard of reasonable care that could harm others. In the workplace the employer owes a duty of care to all employees and this is enforced legally with the Health and Safety at Work Act etc 1974 and other health and safety legislation. Duty of care in health and social care means the same but is more rigidly applied, you must do everything that you can to keep the people in your care safe from harm. It is not only the care establishment that needs to prioritise the health, safety and welfare and interests of the people using its services, but also the care workers of the establishment. It is a legal obligation which
UNIT 4 VICTORIA WESSELS ID: 1094182 1.1 EXPLAIN WHAT IT MEANS TO HAVE A DUTY OF CARE IN OWN WORK ROLE. Duty of care is a legal obligation to all health care providers to be constantly aware of the wellbeing of service users, colleagues and others and to take reasonable steps to ensure that no one comes to harm as a result of action or inaction. This applies to all people the carer comes into contact with, especially, children, young people and elderly service users because they may not be able to meet their own needs and cannot simply spot potential dangers. In my role as a care worker, I owe a duty of care to support and act in the best interest of service users, colleagues and even I, to ensure my work role is carried out safely and effectively taking into consideration the care home’s policies and procedures. It also my duty of care to provide high quality care to the best of my ability, if not, to inform my employer the reason why I am unable to do so and when acting on behalf of a service user, I am to seek he or her consent unless I have evidence to prove that he or she lacks the mental capacity to make that particular decision at the time it needs to be made.
It is important to follow the agreed ways of working so you are certain to be working under the legislations that apply to the role you are undertaking, these could include the data protection act 1998, care home regulations 2001, care quality commission regulations 2009, care standards act 2000, health and safety at work act 1974 and many more. Social care workers following guidance about the limits of their job role is also extremely important as you must stay within the boundaries of your job role
Redundancy and dismissal disciplinary procedures are put in place so I cannot be unfairly punished or dismissed. 1.2 The reason why legislation relating to employment exists is to protect and that correct procedures are followed for me the employee and for my employer. For example discriminations act this is in place so employers and employees cannot be discriminated for the sexuality or background. 1.4There are many places I can get advice and information