Bii Choose one of the situations and describe how best to manage the risks involved, explaining the reasons why this would be best practice. Biii Explain where a social care worker can find advice, support and information relating to conflicts and dilemmas in adult social care. Task C Guidance Notes Write a set of guidance notes for social care workers to help them deal with complaints. In the notes, you must: Ci Explain legal and organisational requirements for dealing with complaints. Cii Describe how best to respond to complaints from service users, other practitioners and the family of service
Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. Express an idea; to ask questions and receive an answer; socialise with people around us; to support others. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Colleagues communicate to build good relationships, to make sure we hand over information, to prevent misunderstanding or mistakes happening. b) Individuals using the service and their carers For the service users to participate in activities, to build good professional relationships. Aiii Identify three ways of finding out the communication and language needs of an individual.
Unit 301 Principles of communication in adult social care settings Outcome 1. Understand why effective communication is important in adult social care settings. 1.1 Identify the different reasons people communicate. Reasons why people communicate are to obtain and receive information, to get to know each other and form relationships. In an adult social care setting communication is important to express and share ideas, feelings, needs and wishes and preferences.
Details of the relationship between the unit and relevant national standards This unit is linked to CHS19. Support of the unit by a sector or other appropriate body This unit is endorsed by Skills for Care and Development. Assessment This unit must be assessed in accordance with Skills for Care and Development's QCF Assessment Principles. Learning outcomes 2, 3, 4 and 5 must be assessed in a real work environment. Level 3 Diploma in Health and Social Care (Adults) for England (4222-31) 297 Unit 4222-335 Undertake physiological measurements (HSC 3052) Assessment Criteria Outcome 1 Understand relevant legislation, policy and good practice for undertaking physiological measurements The learner can: 1. describe current legislation, national guidelines, organisational policies and protocols affecting work practice.
L3 HSC Technical Certificate unit worksheet Unit 305 - Understand person-centred approaches in adult social care settings The numbers after each question relate to the assessment criteria in the standards 1. Describe person-centred approaches (1.1.1) Work with the person and those important to them to create their own person centred plan. This tells us how they want to be supported, what the person wants to do and what they want to achieve, to enable the person to live the life that they want. Provide support in the way that the person wants and values, when they want it. 2.
The final part of the unit will enable learners to consider current practice, including a person-centred approach. This unit will consolidate learning from Unit 2: Equality, Diversity and Rights in Health and Social Care by contextualising knowledge and understanding. As individuals with additional needs may be particularly vulnerable, Unit 11: Safeguarding Adults and Supporting Independence will have particular relevance, particularly for those wishing to work with individuals with
In this Essay, I will be demonstrating my understanding of the communication skills that social workers need to develop and use to meet the needs of service users. I will identify strengths and weaknesses from the case study in relation to communication and will discuss how they can be improved. I will also identify knowledge and theories that was or could have been used to inform practice. This TMA will reflect mainly on the case study of Roy and how the social worker Rosie worked in assessing the needs of the service user Roy. It will also show that I reflect on my experiences of using knowledge and skills and how they have helped my own social work practice.
Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. People communicate to express their emotions, their opinions, their needs and their knowledge. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Effective communication between colleagues and other professionals ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised. b) Individuals using the service and their carers Communication between individuals using the care service and their carers is important as it builds a good relationship and individuals can express their needs and preferences to the carer to ensure they are met.
|Title |Principles of communication in adult social care settings | |Ref |21 | |Level |2 | |Credit value |2 | |Learning outcomes |Assessment criteria | |The learner will: |The learner can: | |1. Understand why communication is important in adult|1.1 Identify different reasons why people communicate | |social care settings |To build relationships with others/clients | | |To give and receive information ,reports and instructions to provide the best | | |level of care. | | |To share opinions, knowledge and needs. | | |To understand and be understood | | |1.2 Explain how effective communication affects all aspects of working in | | |adult social care settings
2 Principles of Personal Development in Adult Social Care Settings 1.1 Identify standards that influence the way adult social care job roles are carried out 1.3 Describe ways to ensure that personal attitudes or beliefs do not obstruct the quality of work 2.3 Describe how feedback from others has developed own knowledge, skills and understanding 3.1 Define the term ‘personal development plan' 3.2 Identify who could be involved in the personal development plan process 3.3 Identify sources of support for own learning and development 3.4 List the benefits of using a personal development plan to identify ongoing improvements in own knowledge and understanding 5 Introduction to Duty of Care in Health, Social Care or Children and Young People's Settings 1 Understand the meaning of duty of care 1.1 Define the term ‘duty of care' 1.2 Describe how the duty of care affects own work role 2.2 Explain where to get additional support and advice about how to resolve such dilemmas 3.2 Explain the main points of agreed procedures for handling complaints 6 Understand the Role of the social care worker 1.1 Explain how a working relationship is different from a personal relationship 1.2 Describe different working relationships in social care settings 2.1 Describe why it is important to adhere to the agreed scope of the job role 2.3 Explain the importance of full and up-to-date details of agreed ways of working 3.1 Explain why it is important to work in partnership with others 3.2 Identify ways of working that can help improve partnership working 3.4(a) Explain how and when to access support and advice about: partnership working 3.4(b) Explain how and when to access support and advice about: resolving conflicts 9 Understand How to Handle Information in Social Care Setting 1.1 Identify the legislation that relates to the recording, storage and sharing of