Outcome 1 Understand why communication is important in the work setting Assessment Criteria The learner can: 1. Identify different reasons why people communicate 2. Explain how effective communication affects all aspects of own work 3. Explain why it is important to observe an individual’s reactions when communicating with them. Unit 001 Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings Outcome 2 Be able to meet the communication and language needs, wishes and preferences of individuals Assessment Criteria The learner can: 1.
The following questions can be written answers for your Diploma. Please complete the questions which your Regional Trainer has asked you to complete. Unit 29 Understand how to handle information in social care settings Learning outcomes There are two learning outcomes to this unit. The learner will be able to: 1. Understand the need for secure handling of information in social care settings 2.
A copy of this is available to the public on the States of Jersey website www.gov.je • The Caldicott Committee- report on the review on patient identifiable information Dec 1997. In Jersey we follow the Caldicott principles to encourage best practice a copy of this is also available on the States of Jersey website www.gov.je 1.2: Summarise the main points of legal requirements and codes of practice for handling information in health and social care. Within the States of Jersey we follow the Data Protection (Jersey) Law 2005 which has 8 detailed principles: • Principle 1: Personal data shall be processed fairly and lawfully. This means we must make sure patients, clients and staff know how their information is going to be used and who else may see it. • Principle 2: Personal data shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes.
2. Acquisitions are verified that the appropriate level of authority has approved purchases and payments. 3. Examine the contents of the master files of accounts payable and inventory to ensure that acquisitions are included and are internally verified with appropriate signatures
CU236P/ CT236 Principles For Implementing Duty Of Care In Health, Social Care Or Children’s and Young People’s Setting Aims This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. It considers how duty of care contributes to safe practice, and how to address dilemmas or complaints that may arise where there is a duty of care. Credit Level 1 3 Assessment criteria The learner can: 1.1 1.2 Explain what it means to have a duty of care in own work role Explain how duty of care contributes to the safeguarding or protection of individuals Describe potential conflicts or dilemmas that may arise between the duty of care and an individual’s rights Describe how to manage risks associated with conflicts or dilemmas between an individual’s rights and the duty of care Explain where to get additional support and advice about conflicts and dilemmas Describe how to respond to complaints Explain the main points of agreed procedures for handling complaints Learning outcomes The learner will: 1. Understand how duty of care contributes to safe practice 2. Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care 2.1 2.2 2.3 3.
Elements of competence |HSC330.1 |Support individuals to identify services and facilities they need | |HSC330.2 |Enable individuals to select, access and use services and facilities | |HSC330.3 |Enable individuals to evaluate services and facilities used | About this Unit For this Unit you will support individuals to access and use services and facilities. Scope The scope is here to give you guidance on possible areas to be covered in this Unit. The terms in this section give you a list of options linked with items in the performance criteria. You need to provide evidence for any option related to your work area. Communicate using: the individual’s preferred spoken language; the use of signs; symbols; pictures; writing; objects of reference; communication passports; other non verbal forms of communication; human and technological aids to communication.
1. Explain what is meant by information assurance Ans. Information Assurance (IA) refers to the steps taken in protecting information systems, like computer systems and networks. Information assurance includes protection of the integrity, availability, authenticity, non-repudiation and confidentiality of user information. It uses physical, technological and administrative controls to accomplish these tasks.
|Title |Understand how to handle information in social care settings | |Ref |37 | |Level |3 | |Credit value |1 | |Learning outcomes |Assessment criteria | |The learner will: |The learner can: | |Understand requirements for handling information in |1.1 Identify legislation and codes of practice that relate to handling information| |social care setting |in social care settings? | | |The following legislations and codes of practices are the main codes that relate to| | |handling information. By following these acts can reduce misconduct of information | | |in the work place. | | |E.g. Data protection act 1998, | | |Freedom of information act 2000, | |
Unit Title: Unit sector reference: Level: Credit value: Guided learning hours: Unit expiry date: Unit accreditation number: Understand how to handle information in social care settings PWCS 38 3 1 9 31/07/2015 D/602/3119 Unit purpose and aim This unit develops the knowledge and understanding needed to implement and promote good practice in recording, sharing, storing and accessing information in social care settings. This unit is aimed at those who are interested in, or new to working in social care settings. Learning Outcomes The learner will: 1 Understand requirements for handling information in social care settings Assessment Criteria The learner can: 1.1 Identify legislation and codes of practice that relate to handling information in social care settings 1.2 Explain how legal requirements and codes of practice inform practice in handling information Exemplification Legislation includes: Data Protection Act 1998 Freedom of Information Act 2000 Health & Social Care Act 2008 - Essential standards Codes of Practice includes: GSCC ICO Local or internal Codes of Practice How to maintain records includes: clear and accurate writing recording the information straight away or as soon as practicable including a time, date, signature and printed name using a black pen putting a line through any errors and initialling all boxes on pro-formas to be completed 1 2 Understand good practice in handling information in social care settings 2.1 Explain how to maintain records that are up to date, complete, accurate and legible 2.2 Describe practices that ensure security when storing and accessing information 2.3 Describe features of manual and electronic information storage systems that help ensure security © OCR 2010 Learning Outcomes The learner will: Assessment Criteria The learner can: Exemplification Practices that ensure
Unit 9(HSC 38) Unit 9 (HSC 38)- Promote Good Practice in Handling Information in Health and Social Care Settings. Unit aim: This unit covers the knowledge and skills needed to implement and promote good practice in recording, sharing, storing and accessing information. Credit value-3 Level 2 This workbook covers the following elements: Learning outcomes: There are three learning outcomes to this unit1. Understand requirements for handling information in health and social-care settings 2. Be able to implement good practice in handling information 3.