To support effective communication in my job I need to ensure that I communicate with people in a way that is most suitable for them. There are several different needs that people have in relation to communication. These are varied and depend on factors which are sensory ability, cultural background, language, self-confidence, level of learning ability or physical ability. It is very important that when communicating with people I do it at the correct level of understanding. Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships which will then lead to a good quality care for my service users.
SHC 31: PROMOTE COMMUNICATION IN HEALTH, SOCIAL CARE 1.1. Identify the different reasons people communicate. Communication is good for giving and receiving information. It is the underlying base that supports how we live our lives. What we say, how we say it and our body language communicates a multitude of messages that are given and received consciously and subconsciously by using different communication methods.
Identify different reasons people communicate People communicate to exchange and convey information with each other, express a need a view or a feeling, but the most important part of communication is the ability to actively listen to understand what is being communicated This may be one way communication or two way communication It can be conveyed in a number of ways verbal, written or non verbal Explain how communication affects all relationships in an adult social care setting. Good communication is essential in any relationship and particularly in adult social care as without this people may not understand what is being asked or said. A lot of people coming into the adult social care services may not have had experienced someone giving them their undivided attention and activity listening to them and what they have to say A good listener can be a very beneficial experience for a person trying to sort out problems or situations It can help the person come to terms with new or a unfamiliar environment, to explore their options The tone of voice for yourself is very important to make the person at ease as is body language. Compare ways to establish the communication and language needs, wishes and preferences of an individual. When communicating with clients make sure that their preferred method of communication is used and make sure that any specific aids they need are available such as hearing or seeing devices and any additional resources such as translators or signers can be organised if required.
Effective communication mean you will be able to work better within a team because everybody will need to know the correct information. Outcome 2 Understand how to meet the communication and the language needs, wishes and preferences of an individual 2.1 Compare ways to establish the communication and language needs, wishes and preferences of an individual You should refer to individual’s care or support plans which should provide useful information about how to communicate with them and you should already know the person’s name. Communication can be difficult if you are unsure on their language, if you are unsure whether a resident speaks a different language, or a resident is deaf/mute or has disabilities that may impair their language or communication skills. When you meet a new resident you should greet the in
Watching their body language and reactions is very important also when giving and receiving answers in conversations etc. 2. Understand how to meet the communication and language needs, wishes and preferences of an individual. 2.1. Explain why it is important to find out an individual’s communication and language needs, wishes preferences.
Be able to meet the communication and language needs,whishes and preferences of individuals 2.1Show haw to find aut an individual communication and needs,whishes and preferences As a carer is your responsability to make sure that your communication skills meet the needs of the people that you support. People have a wide range of communication needs thet involve the consideration of many different factors
Running Head: EFFECTIVE TEAM COMMUNICATION Effective Team Communication: A tool for a successful team Maria L. Rollings University of Phoenix Abstract Communication is used continuously through our personal and professional connections as part of our everyday way of life. Improving one’s communication skill is a responsibility that must be considered a never ending goal to be effective. Constant practice and applying all three methods of communication skills will help develop successful relationships within a team. Patience, flexibility, and one’s willingness to compromise are qualities that promote efficient communication skills. The importance of effective communication learned from teambuilding or workshops will predictably enhance a team’s success.
Understand Why effective communication is important in the work setting. Communication is the act of transferring information from one person to another. We communicate in a variety of different ways that may be verbal and non verbal. People communicate for a variety of reasons and it is essential to communicate effectively to build and maintain positive relationships. Some of the reasons people communicate are to express feelings, build relationships, gain understanding, pass on and receive information, share knowledge and opinions and to help us to anticipate and predict behaviour.