Case Study 1 You are a senior social care worker and have been asked to mentor a colleague who is finding it difficult to understand the importance of obtaining consent from individuals receiving a service. Describe the different factors that might affect an individual’s ability to express their view: You have think about different things such as their mental capacity, whether they are able to express their view, if they need an advocate to help them make the choice. Maybe look at if they have already made their needs and wishes by having it written in a consent form or in a will. Think about how the person is, so maybe there are unwell and not able to decide or they could unconscious. Think about how the person is feeling, they could be frightened to speak out or they may not have been asked or talked about
If the client would chose to talk with me during the massage about private things, I would support him and ensure that the conversation is confidential. 3. Client rights and responsibilities are as important as therapists right and responsibilities. These rules are very important because it gives the service provider the professionalism and boundaries between the client and himself. Before the service is provided the set of rules is placed before the client for him to read and sign after that I would ask him if he understood the rules.
This means that all individuals can tell the health and social care service what there likes and dislikes are so that the individuals can control and make their own decisions on what they want to do in their everyday life. Also, this is especially important when vulnerable individuals cannot look after themselves or require help which are individuals included in personal care help. Another important element to plan care and empowerment for individuals is when they need support because they cannot talk for themselves, for example; an individual who has had a stroke might have a speech and language problem which means that it might be quite difficult for the care assistant to understand their personal preferences. Therefore, if the service user struggles to express their feelings and talk about them, then the care assistant should involve their family and friends who can sometimes make it easier for the service user as they know there relatives and trust them
Mr. Trosack’s family interview will assess their ability to provide adequate care if he is discharged home. Social isolation is a real concern for Mr. Trosack it may lead to depression therefore, affecting his recovery. Members of the interdisciplinary team would are the nurse taking care of Mr. Trosack in the acute care setting, a physical therapist, a pharmacist, and the home care coordinator. The safety assessment helps analysis and determines the discharge plan and placement. After gathering all the needed information a recommendation of discharge placement will to be made.
If you become overwhelmed or severely stressed please confide in a friend, the Chaplin, or a medical health professional. Realizing that your children may not understand your spouse reactions or behavior attending family therapy is a must; this will provide a productive forum for the entire family to openly discuss any issues, fears, or emotions. It will also provide the family with an opportunity to ask the therapist for information about the PTSD and hopefully the therapist will answer in such a way that every member of the family can understand. Helping you’re spouse cope with the symptoms also requires that you continue to treat your spouse with the love and the respect he deserves (as a veteran willing fighting for his country) throughout the duration. Even if your family dynamics change avoid being judgmental, keep a positive attitude towards the coping strategies he learns in psychotherapy.
If her fellow team members are feeling intimidated by one member in particular, she can encourage them to address the issue in a calm manner. She could sit with them, discuss exactly why they are feeling intimidated, and once they have the facts together, they can provide this information to the team leader. This is true of any concerns that her co-workers have also. If the team is working on an issue that the nursing staff has feedback on, the informal leader can listen to the staff, and provide that information to the interdisciplinary team. It is important that the informal leader only provide facts, and to leave emotion out of the equation as much as possible.
If they are capable they will be able to tell you how they would prefer to be treated, and what their personal needs are. If they are unable to communicate with you, you could talk to their family, they could provide information about the history and preferences of the client. Another way that would also be useful is to talk to social workers, doctors or any other professional involved in the clients care, as they will be able to give you information on any medical conditions and needs etc that you need to be aware of. 2. Describe two ways of making sure that the history, preferences, wishes and needs of an individual using the service are recognised in support or care plans.
Compare ways to establish the communication and language needs, wishes and preferences of an individual: To identify each person’s background be it culture and beliefs by talking to that person in a relaxed way and in a quiet environment. Involving the person’s family or friends or health professionals that they wish to be involved and taking into consideration each individual’s disabilities and health factors. Describe three communication methods and styles to meet individual needs: eye contact, Makaton, talking slow and clear. Explain how communication affects relationships in an adult social care setting: we need to be able to communicate with the people we are working with alongside their families and carers/relevant health professionals. We need to be able to communicate effectively to build trust and build a positive relationship with adults.
People with dementia can inactive during the day because they are scared of falling, have lack of motivation or coordination problems. As such exercise should be a part of the care plan and encouraging them to do so is important. Personal care, you should always think of privacy and dignity when it comes to personal care you should also be encouraging during tis time and ensure that it is a s pleasant as possible as if done wrong you could cause the person to become anxious and frightened of these times you should be aware of what the person like doing and how and how much they can do themselves. How we interact with people with dementia is vital as doing this in a wrong manner can break trust and cause upset and further anxiety or confusion. Different people experience living with dementia in differently this can be from the support they get from their family and friends , having different symptoms progressing at different speeds as well as the type of dementia.
Another role of the effective communication and interaction is being empathetic as showing empathy is part of establishing and strengthening relationships with patients, if a patient is to talk to you they may express with or without words feelings they have not consciously acknowledged. These feelings are crucial to understanding their illnesses and to establish a trusting relationship with a health care worker. Empathy can also be non -verbal for example offering a tissue to a crying patient,when being an empathetic communicator it is important to respond correctly to what the patients feeling. An example of this is a patient in a nursing home that lost her son, spends most of her time crying, going up to that