Lean Organisation Level 2 Unit 1

3462 Words14 Pages
Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document, either onto your computer or a USB drive • Then work through your Assessment, remembering to save your work regularly • When you’ve finished, print out a copy to keep for reference • Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 11 pages and is made up of 3 Sections. Name: Fabian Stefan Section 1: A lean environment [LO1] This section will help you to evidence Learning Outcome 1: Understand the concept of a lean environment. |Learning objective |Place in Assessment | |1.1 Explain the principles of lean organisation techniques |Question 1 Page 1, 2 | |1.2 Explain the benefits of a lean environment |Question 2 Page 2 | 1. What are the principles of lean organisation techniques? Name and describe the 5 main principles below. [1.1] Principle 1: Value for customers There are various interpretations of what is meant by customer value. The term may mean low price, receiving what is desired, receiving quality for what is paid, or receiving something in return for what is given. Customer value can be examined at different levels. At a low level, customer value can be viewed as the attributes of a product that a customer perceives to receive value from. At a higher level, customer value can be viewed as the emotional payoff and achievement of a goal or desire.

More about Lean Organisation Level 2 Unit 1

Open Document