Leadership and Management Essay

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[pic] NCFE Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (Adults’ Advanced Practice) (600/0745/X/AAP) Knowledge Questions Learner name: HYACINTH SHIRLEY Unit 1 Use and develop systems that promote communication (F/602/2335) Learning outcomes | |Type of evidence | |1.1 What range of groups and individuals communication needs must |We work with individuals, families, carers, groups and communities (directly, alongside others and through others) to identify their | |be addressed in own job role? |information and communication needs, support individuals to access information to manage their self care, use appropriate communication | | |methods and techniques to interact with the individual and support them to express their views, choices and preferences, and overcome any | | |communication difficulties. | | | | | |Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for me, | | |in

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