Leadership Essay

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Bmgt 364 Management and organization Theory 10/14/14 By: Gene Bui, Dinah Gunnison, Sandra Obey Professor Adrienne Semidey Two-Factor Theory The two-factor theory consists of hygiene and motivator factors, introduced by Frederick Herzberg. Hygiene factors are the dissatisfaction of employees at work, such as dealing with unhealthy work environment. Motivators are what encourage employees to do better, such as being recognized for a job well done. In this case, hygiene factor plays a big role than the motivator factor. Alex seems to be experiencing bad work environment with the supervision he has from Dan. According to Alex, Dan shows favoritism to others and Dan work ethics such as being repetitive doesn’t encourage him at all to work in his area. Alex isn’t motivated at all because he hates his job and supervisor. He’s already looking forward to leaving the job for another one. In order for the hygiene factor to change in this scenario, Alex should approach his supervisor, Dan, about how he doesn’t feel comfortable about how Dan shows favoritism at work. Alex should also suggest working at certain areas of the store to Dan. Maybe if Alex let Dan know about his concerns, the work environment would be way better and he wouldn’t have as much complaints as he does now. The relationship between Alex and Dan need to be improved by communication. Dan should also pay attention to Alex’s behavior and maybe have a conversation with Alex to figure out how work is going. Motivators encourage employees to work harder at their job and respect what they do. Motivator factor can be applied to this case if Alex is recognized for his actions at work. Dan, as a manager should reward his employees for a job well done. When employees are recognized or awarded for the job they do, they become more motivated to keep going because it feels good to know that someone

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