Lafleur Online Trading

1822 Words8 Pages
1 INTRODUCTION PURPOSE OF THE BUSINESS NEEDS STATEMENT DOCUMENT The Lafleur trading company is a global firm having regional sales offices all the global providing unique organic food products to its client. The company wants to expand its reach to its existing and prospective clients through and online trading application. Also goal is to improve the visibility between the clients and the regional managers, The following goals have been defined for the new application “Lafleur Online Trading” (eLOT): 1. ESales: The system provides the below mentioned functionality to the existing and prospective clients: a. Customer Registration b. Online Order management i. View Product Catalog ii. Manage Download Cart iii. Online secure payment system iv. Order tracking & Delivery 2. Online customer support & feedback: System has a helpdesk module for registered used to report any complaints, provide feedback or raise general inquiries directly to the sales representatives. 3. Localization/ Internalization: a. Application Localization: System will be setup to support localization for various locales such as Germany, France etc. User can choose the language at the start of the application to load the localized version. b. Product Catalog localization: A custom module is setup to load the product catalog in English by default. The regional administrator has the ability to put locale text directly in the application DEMOGRAPHIC LOCATIONS The Lafleur trading company to manage its business has define the below mentioned regions for managing its global business. The eLOT system will be setup to support the below mentioned regions. Region Name Countries Languages Supported Canada Canada English, French USA USA English Latin America Mexico, Venzeuela, Guetemala Spanish, English Germany & Austria Germany, Austria,
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