Kudler Fine Foods Frequent Shopper Program Essay

954 WordsDec 16, 20144 Pages
Kudler Fine Foods Frequent Shopper Program Sean Gilliam University of Phoenix BSA 310 Abstract In this summary, I plan to describe the potential legal, ethical, and information security concerns relative to the implementation of the Kudler Fine Foods Frequent Shopper Program. With the creation of any new program there will always be concerns with security, implementation and viability. We must ensure that all concerns are address before the launch, and our analysis will do just that. Kudler Fine Foods Frequent Shopper Program Looking at the Service Request SR-kf-013, and reading more into the frequent shopper program of Kudler fine foods on their intranet, it is apparent that there is a clear direction that the company wants to go in with regards to a rewards program and frequent shopping programs. What we need to focus on when looking at this request for service are any legal, ethical or information technology concerns, how it can hinder the implementation of the program, and what remedies there are for these potential issues. Legal Concerns Legally there is one main issue that seems to come into focus and that is the sharing of customer information with third party sources. There is no mention of letting the consumers know that their information will be shared, nor is there any indication that an opt out option will be available for consumers who don’t wish to share their information with random third party vendors. It could be said that what you buy is a private matter and even if there is a reward involved that the consumers must be notified. Sharing of information in just about every state is something that is very closely guarded and we must for the sake of this program implement an opt in ability for our customers. Another legal concern that we have to be aware of with this is the perceived notion of discrimination. It could be argues that by only
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