Key Issues Concerning Communicating as It Professionals Essay

1726 WordsJul 27, 20147 Pages
ITECH 5401 PROFESSIONAL COMMUNICATION ASSIGNMENT-1 REPORT ON KEY ISSUES CONCERNING COMMUNICATING AS IT PROFESSIONALS KONATHAM AJAY BABU UB30087126 Table of Contents: a. Introduction…………………………………………………3 b. Overview…………………………………………….……...4 c. Importance of communication as an IT Professional…………………………………………………..4 d. Key Issues of Communication in IT………………………...5 e. Conclusion………………………………………………….9 f. References………………………………………………….10 a. Introduction: Communication plays a major role in each and every one’s part of life. As a student, professional, teacher, lawyer, business man and so on it’s a part and parcel of their daily routine. What is communication? It can be defined as a “two way process of reaching mutual understanding, in which participants not only exchange(encode and decode) information but also create and share meaning” http://www.businessdictionary.com/definition/communication.html It can also be defined as the sharing of information through information, ideas, feelings, emotion, and thoughts. This can be done verbally, through signs, gestures, body language. The main purpose of communication is to convey the information so that the meaning of the information is understood. The main aim of communication is interaction between people. Communication is a process in which the information is sent to a receiver who decodes the information and sends a feed back to the sender of the information. The common problem faced by IT professionals is communication. For an IT professional communication is very important. Communication is mainly of two types. They are 1) verbal communication and 2) non verbal communication. 1) Verbal communication: it is the communication done by speaking. 2) Non verbal communication: it is done by communicating through word less messages. This includes facial

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