Kenworth Motors Casy Study

797 Words4 Pages
Organisational Behaviour IV Case Study 1 Hennie Niemand 207043264 22 February 2012 1. How does the OD Consultant prepare for the meeting? • He did a little research about the company and he was thoughtful of what he wanted his emotional and professional posture to be. 2. Provide different ways the OD consult could have prepared for the initial meeting. He could have: • Collected preliminary date of the organisation • Clarified the nature of the organisations current functioning • Clarified the issues to be addressed • Clarified what the clients possible solution might be • Determined the relevant client who can directly impact the change issue • He could have submitted a proposal to Robert Denton, in order for him to assess whether he is qualified to be chosen as the OD Practitioner 2.1 In what ways were these discussions effective or ineffective for the OD Practitioner? • The discussions were ineffective as Denton could only provide him the symptom of the problem in a vague statement “ things nag at me that I can’t put my finger on ... ... we haven’t yelled together as team quite like I’d hoped” 2.2 Are there other questions that might have been asked to clarify organisational issues? • Asked around the nature of the organisations current functioning • Clarified the specific issues to be addressed • Asked Denton his clients possible solution might be • Asked Denton who can directly impact the change issue 3.1 How was the mutual expectations, time and resources and ground rules determined? • Mutual expectations was only discussed in the form of the OD Consultants fee, they did discuss the time in the sense of a weekend retreat and resources was discussed in that the OD Consultant will conduct employee interviews and the only ground rule discussed was
Open Document