Kaiser Permanente Case Study

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Kaiser Permanente Kaiser permanente was founded in 1945, in this time it has become one of the largest non -profit health plans. The headquarters is located in Oakland, California and is made up of Kaiser foundation health plan, Inc., Kaiser foundation hospital and their subsidiaries and finally The Permanente Medical Groups. Having so many organizations require the ability to communicate with their clients effectively. According to Wendy Levinson ( 2010) communication skills are a fundamental component to the approach of care. Patient centered communication has a positive impact on important outcomes. These outcomes include but a not limited to patient satisfaction, adherence to recommend treatment, and self- management of chronic diseases
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