John Lewis Structure P6

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Unit 12 INTRO COPY REQUIRED. Managing people Intro Topic 1 Topic 2 Topic 3 Topic 4 Topic 5 Topic 6 Topic 7 Introduction to managing people XX Management: roles, responsibilities and skills XX Organisational structure XX Leadership XX Power and authority XX Motivation XX Models of motivation in practice XX Taking decisions XX PR O O F Intro Introduction to managing people Managers A manager sets goals and targets for the aspects of the business for which he or she is responsible. The manager uses the financial, physical and human resources which are available to achieve these goals as efficiently as possible. In many cases, people are the most important resource for which managers are responsible. Organisational structure Not all business are organised in the same way. In large businesses, particularly public limited companies, the roles of managers and leaders are clearly defined and separated. However, in small businesses the roles of managers and leaders may become blurred as it is common for the same person to carry out both roles. Some businesses are very formally organised with managers of different levels of seniority all reporting to up a clear management chain. Other organisations do not rely strongly on formal structures. Decision making Finally, the unit looks in some detail at decision making. This is one of the major roles of managers and leaders, and most senior managers will make decisions everyday. Some are major decisionsr, with long-term consequences, while others are small and relatively unimportant. For example, in 2005 Tesco, the UK’s largest supermarket chain agreed to buy 21 petrol retailing stations from Morrisons, one of its rivals. The deal is thought to be worth about £60 million. This is a major decision. In contrast, a manager in an individual supermarket store might be continually makeing a range of minor

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