Job Description and Recruiting Strategies Worksheet

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1. What are the duties and job responsibilities associated with the position held by the individual you interviewed? The position of Aircraft Load Agent (ALA) requires the ability to multi-task and work with little supervision. The job duties are to safely and efficiently plan a weight and balance load for an aircraft. They take into account the number of passengers, fuel load by weight, estimated number of bags, freight and mail based on the shipping manifests from the cargo shippers and the United States Post Office. Taking all these weights, the ALA must plan the load distribution for the aircraft so that it is within the guidelines set by the airline and FAA so the aircraft will be in balance, front cargo hold and rear. Each different aircraft type has separate load sheets used for calculations and weight distribution. The ALA is also responsible for making sure that they have the proper equipment and enough employees to complete the job. When the aircraft is scheduled to arrive, the ALA must ensure the gate is clean and ready to accept the aircraft. Once at the gate they are responsible for the safe unloading of the aircraft and timely delivery of passenger’s bags to baggage claim. Once unloaded, the ALA uses the load worksheet they planned prior to arrival. Normal ground time for an aircraft is 45 minutes so the load planning must be accomplished prior to the aircraft’s arrival. Other duties include assisting ground/ramp agents with lifting and transporting the bags, mail, and cargo to/from the loading equipment into the aircraft, and the safe operation of the tow tractors (Jet Tugs) for the push back of aircraft from the gates. 2. What are the types of knowledge, skills, and abilities that are needed to successfully accomplish the job responsibilities? The employee must have strong computer and communication skills in order to learn the

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