Jack Essay

448 Words2 Pages
Application Case “Jack Nelson’s Problem” Questions 1. What do you think is causing some of the problems in the bank’s home office and branches? Some of the problems are communication problems between branches and the home office, employment and training issues and employee turnover. When Jack Nelson ask Ruth Johnson what the machine she was using did, Johnson replied that she really did not know what the machine was called or what it did, she had only been working there for two months. However, she did know how to operate the machine. In others words the company did not trained her properly and not HR to assist her with the machine. All branch supervisors hired their own employees without communication with the home office or other branches. There is no communication between branch supervisors, home office or other branches. Employee turnover was too high, costing a firm a lot expenses not only monetary but also the time that the manager or supervisor spend in training. Manager had little time to work with the new employees as they came and went. That is one the reason why the new employees are not well training. 2. Do you think setting up an HR unit in the main office would help? Yes, I really think that setting up an HR unit would help. HR unit would help the company reduce the employee turnover, training new employees to be helpful to the company. Also to address some of the problems like communication within the company. 3. What specific functions should an HR unit carry out? What HR functions would then be carried out by supervisors and other line managers? What role should the Internet play in the new HR organization? HR unit carry out few functions like conducting job analyses, planning labor needs and recruiting job candidates, selecting job candidates, orienting
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