It Outsource Essay

6982 WordsMay 4, 201228 Pages
IT Outsourcing Success: Revisiting the Measurement of A Multidimensional Construct: An Australian Perspective Michael S Lane Department of Information Systems, Faculty of Business University of Southern Queensland Michael.Lane@usq.edu.au Glen Van der Vyver Department of Information Systems, Faculty of Business University of Southern Queensland vandervy@usq.edu.au Eldar Hajiyev Department of Information Systems Faculty of Business University of Southern Queensland d1034515@mail.connect.usq.edu.au Abstract This paper examines the applicability of three dimensions of IT outsourcing success (Strategic benefits, Economic benefits, Technological Benefits) which have been identified in existing literature, in the Australian context. While a number of studies have identified that IT outsourcing success is a multi-dimensional construct most of the studies have been based in the US and South Korea. Furthermore most of the previous studies have not reported on the multidimensionality of IT outsourcing success in their findings rather reporting of IT outsourcing success as a summated scale. We believe that evaluating and confirming the measurement of IT outsourcing success in Australian context adds to the body of knowledge. Our analysis identified two completing factor models and significant evidence of crossloading in the two factor and three factor models examined. The results of the analysis show that the three dimensions of IT outsourcing success maybe mixed measures and the technological benefits may actually be interpreted by respondents as a strategic benefit or an economic benefit depending on individual circumstances. However our results overall do provide stronger support for the three factor model when the factor selection was driven by priori theory. Our results also show the degree of unpredictability inherent when using

More about It Outsource Essay

Open Document