Iso 9001:2000 Quality Management Systems

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Abstract In facing the increasing competition and the unstable economic situation, companies that have competitive advantages may still exist. While companies that ignore the continuous improvement will sooner or later went bankrupt. In addition the company's management must also maintain and improve the quality of their product. Only quality products can compete in the global markets. More competitive industrial world today, requires every business that wants to win the competition to give full attention to the aspects of quality, both quality products and services produced. A good quality can only be produced from good process as well, prompting the company to continue the quality of internal processes of organization. In reality, the companies that are successful and able to survive must have quality program. Because of good quality program will be able to effectively reduce costs and enhance competitiveness of the company. The implementation of free market in Southeast Asia (AFTA) in June 2006 is tightening the level of competition among ASEAN countries, only the quality products that will be able to penetrate the ASEAN market. AFTA is a great opportunity for the telecommunications industry in the country to sell its products abroad. Improving the quality of the product requires creativity in product innovation. Companies need to get the recognition that the quality of international standard so that the resulting product can be accepted globally. By implementing ISO 9001:2000 quality management systems may support the companies by the methods to improve the quality of products, which have been recognized internationally. ISO 9001:2000 quality management system contains a model for quality assurance in design or development, production, installation, and service. By carrying out quality control, any errors that just happen in the production process

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