Introduction to Communication in Health, Social Care or Children's and Young People's Settings

569 Words3 Pages
SHC 21 Introduction to communication in health, social care or children's and young people's settings. 1 .Understand why communication is important in the work setting. 1.1 Identify different reasons why people communicate. People communicate in many different ways in everyday life. A deaf person would need us to look at them and speak slower so they could lip read or they would need us to perform sign language to them to communicate. Also if a person’s language wasn't English perhaps pictures and visual communication would be more effective. Sometimes without talking we can communicate by using our body language or facial expressions to show if we are confused or just shy. We communicate to be able to express a need or to listen to another person’s concerns and opinions, as we may be able to help. We also communicate to give and receive instructions and information, this enables us all to understand what we are expected to do, Communication is also needed to assess learning development in adults, children and young people so we understand how the person is learning, how they are feeling and if they have understood, so if there is any problems or they need help at all these problems can be discussed and resolved and everyone is happy. 1.2 Explain how effective communication affects all aspects of own work Communication affects all aspects of work. This ranges from talking with the children to keeping the parents informed of their child’s learning and development. I was recently given a task to do with the children and didn’t understand fully what was expected, so i asked my mentor for a demonstration, if i hadn’t have asked for clearer instruction then my learning outcome would probably have been wrong. Any instruction given needs to be affective and understood for it to work properly. Also communication needs to be affective with parents and

More about Introduction to Communication in Health, Social Care or Children's and Young People's Settings

Open Document