Effective communication skills are also needed to encourage service users to talk about what they are feeling, to say what they think or to express their needs, concerns, wishes or preferences. Positive verbal and non-verbal communication skills, such as being friendly, smiling and shaking hands when greeting service user and
Messages can be sent to people through gestures; Facial expressions; Hand gestures; Body language. Messages can also be sent through sign language, Braille, text messaging, written communication etc. When working in a Health and Social caring environment, it is highly important to communicate effectively so you and your patient have a good understanding of what is being said to each other and also, so you can build a strong relationship with your client/ patient. Sometimes it may not be just the patient you have to communicate with, you may also have
Effective communication in the health and social care sitting is very important as it allows the health care workers, perform their rules effectively allowing them to work alongside their colleagues whilst developing supportive friends with the users of the service who come from different types of background ect.... People with communication disability are at risk of not being able to communicate effectively with their health care professionals and this could have an impact on their health.¬¬¬¬¬¬¬¬¬ Contexts of communication in health and use and social care In health and social care professionals have to develop effective communication skills in order to work with the diverse range of people who work in the social care. The two contents, or types of circumstances, in which communication and interaction occur are one to one group contexts One to one communication occurs when one person speak with or writes to another individual. This happens when someone who is living in a care home might want to meet and talk to a care professional because they might have health worries or personal concerns. For example one to one communication also occurs when care professionals meet with and talk to each other or with the partners, relatives or friends of people receiving care. Communication in one to one situation is most effective when both parties are relaxed
So many different kinds of conversations occur in various forms, as well as a variety of meetings, activity and treatment sessions and consultations with medical and other practitioners. Other reasons to communicate in health and social care are for:- 1. Making relationships – this may be with service users, visitors or colleagues. To ensure first good impression is made it is done by using positive verbal and non-verbal communication skills i.e. such as being friendly, smiling and shaking hands when greeting a person.
We can collect the information observing, getting feedback from others and recording information. So we need to work with others to identify ways to support the continued development of communication. Care professionals communicate with colleagues and other professionals in many contexts every day. Effective communication requires personal and professional respect for others, trust in the judgement and values of colleagues, good verbal and listening skills. Care professionals may communicate formally and informally with colleagues and others working in partnership.
[01] Introduction to Communication in Health, Social Care or Children’s and Young Peoples [01:1]Understanding Why Communication is important in the work setting Communication within the work place is important for many reasons 1. You need to be able to communicate with clients to understand their needs and requirements in order that you can assist tem with the daily tasks required in each individual case. 2. You need to be able to pass any necessary information on to the correct staff members so that any needs or requests you have become aware of are also known by all other necessary members of the care team so that a good level of continuity in care is maintained [01:2] Be Able To Meet The Communication and language needs wishes and preferences Of an Individual There are many communication barriers that may need to be crossed within the work places here are a few and how I would attempt to bridge those barriers 1. Deafness This can be overcome by the use of sign language or written notes if the client is able to lip read then direct facial contact should always be maintained when having a conversation or when daily chores need to be assessed 2.
It enables me to build good working relationships with my colleagues, and service users. It helps me to understand the needs and requests of the service-users, giving and receiving clear instructions helps prevent mistakes being made and misunderstandings that may take place. 1.3 - Explain why it is important to observe individuals reactions when communicating with them. It is important to observe an individual’s reaction when communicating because it will help you understand what they have said to you more and how they are feeling. You do this by noticing their facial expression and their body language.
Effective Communication and Interpersonal Interaction in Health and Social Care Environments P1 & M1 Effective communication is a way to express ourselves to other, both verbally and non-verbally, in ways which fit in to our cultures and situation. But effective communication does not mean that we can only express our desires and opinions. Effective communication also allows us to show our needs and fears; this also includes asking for help and advice. You have to be an active listener when it comes to effective communication. Interpersonal interaction is a way for people to discuss through feelings, information and through verbal and non-verbal messages.
EXPLAIN HOW EFFECTIVE COMMUNICATION AFFECTS ALL ASPECTS OF OWN WORK. Effective communication skills are vital in care work because they enable care workers to : Understand the needs of others Form relationships with clients Show respect towards clients and other members of staff Meet the clients social, emotional and intellectual needs Knowing how to ask questions effectively Effective communication - keeping in
Principles of communication in adult social care settings 1.Understand why effective communication is important in adult social care settings. 1.1 Identify the different reasons people communicate. People communicate to make new relationships. In health and social care settings these relationships may be with service users, visitors or colleagues. Positive verbal and non-verbal communication skills, such as being friendly, smiling and shaking hands when greeting the person, are needed to make a good first impression.