We have many reasons of communicating with each other, and these are to express ourselves as well as to pass on information and knowledge. Effective communication involves verbal and non-verbal interaction. P1 Both of these communication methods can be expressed through skills such as: * Tone and volume of voice * Body language- Posture * Facial expressions * The use of touch * Clarifying * Questioning This involves the way our tone interprets what you say and what influence it has on the receiver. Depending on what we say, we should know 'how' to say it. For example, if you talk very slow and in a low voice, people may consider you to be shy, embarrassed, not confident and unsure.
SS0P22 – COMMUNICATION DENNY MORGAN-WORLEY 1.1 There are many ways to communicate with individuals with sensory loss. For individuals who suffer from a lack or loss of hearing, visual sign language can be used, and for individuals who do not understand sign language a support worker can use word, suggestion or prompt cards so that an individual can make there needs known. For individuals who still have the capacity to write in understandable form, this too will be a good way for a support worker and service user to effectively communicate with each other. For individuals with a lack of vision, clear and audible language can be used as well as deafblind sign for those who know it. Forms of makaton can also be used for individual who suffer from these sensory loses.
L.O 3 Understand how to reduce barriers to communication 3.1 identify barriers to communication There are many barriers to effective communication such as; * Speaking a different language: When someone speaks a different language or uses sign language, they may not be able to understand what the other person is trying to say. * Sensory barriers: When someone cannot receive or pass on information because they have an impairment to one or more of their senses, the most common is hearing or seeing. • Slang – when a service user uses language that not everyone, in working with colleagues or service users you should avoid using any language that can be misunderstood or misinterpreted or that might cause offence. • Jargon – when a service provider uses technical language the service user may not understand. • Health issues – when you are feeling ill, you may not be able to communicate as effectively as when you are feeling well.
Visual impairments can also be difficult in these situations and may affect a person’s ability to read body language, facial expressions and see gestures. Persons who have dual sensory loss will find it extremely difficult and be frustrated during day to day tasks. It can lead to loss of interests in activities and in some case may cause a person to have little or no contact with the world around them. It can have serious effects if a person misinterprets what they are being spoken to about by their family, friends and possibly medical professionals. Persons with hearing impairments would need to focus on reading lips and body language to uphold conversations just as people with visual impairments would rely on their hearing to be able to function effectively within society.
By assessing their needs accessing their needs and getting required information about their communication needs you can find out the best way to communicate with a certain individual. By not using the correct aids and equipment, such as hearing aids, can make individuals feel isolated or they may even hold back on communicating at all. 3. Analyse features of the environment that may help or hinder communication. Some features that will help or hinder communication are things like lighting, if the lighting is poor they may not be able to see sufficiently and may not understand you, whereas if it is good they will be able to see what is going on around them and also will be able to see what you are doing or saying.
Whether verbal or non verbal communication is used it helps me understand a resident. E.g. if a resident is shouting this may indicate distress and fear or they may simply need something. Each resident is different so it is important to know the resident. Also a distressed resident may distress other residents so I need to know when it is necessary when to take the resident to a safe area so I can calm them quietly and make them feel as secure as I can whilst I ascertain their needs.
Some individuals may be non-verbal communicators in which case they may use facial expressions, signs or even intricate eye movements. Others may use body language or position. 3.1 Identify barriers to communication Not all communication is simple and there are various barriers which effect communication, such as: * Noise * People around * Foreign language * Type of language used (how simple it is) * Physical disability * Learning disabilities * Lack of interest * Cultural differences 3.4 Identify sources of information and support or service to enable more effective communication There are several services available and lots of sources of information which enable people to communicate more effectively, these include: * Speech and language therapists * Interpreters * Information books * Teach yourself books * Care plans (will have information about how an
3.1 Barriers to communication are Hearing impairment, visual impairment, speech impairment, speaking a different language, physical barrier, emotional barrier. 3.2 Ways to reduce barriers to communicate are if some has a hearing impairment then you need to if they are using a hearing aid you need to make sure that it it working properly, ensure that you are sitting in good light and that you speak clearly and do not shout. As this makes it more difficult for the individual to understand and read what you are saying. 3.3 Ways to check that communication has been understood is to ask the individual. Make sure you listen effectively and the use of body language is also important.
someone from Newcastle might find it hard to understand someone from south wales. People who suffer with Dementia often find it hard to understand what others are communicating to them as they may only register part of a conversation or lose the normal social conventions of language and interrupt the speaker before they have finished. Good clear communication skills are essential; speaking slowly and clearly, using facial expressions and gestures and being patient and calm. 5) You could contact the association that is specific to that persons communication need e.g. Stroke, Deaf, Blind Associations depending on which one they needed to help them, these associations are there to offer advice and guidance on what you can do to help communicate better with the service user.
CU2941 Communication Systems 1.1 As Project Manager, I must be able to communicate effectively with different groups and individuals. I am responsible for sharing information across a broad range of outside service providers including:- * young people housed at the hostel (Clients) * other service users * local authority officials * health care professionals * parents * employees * trades people 1.2 I am conscious of the need to change my communication styles on a variant of levels depending on my audience. When dealing with clients or other service users, I try to create an informal atmosphere in an effort to help them relax and build trust between myself and the individual. I will offer the young person a cup of tea or coffee to break