While a little amount of fear and lack of trust might be necessary, excess of these things is not good and prevents one from doing a lot of things including difficulty in communicating effectively. It is important that service users trust the service providers because the service user may not take the service providers advice with could be potentially dangerous or even life threatening. Some conditions, such as having a stroke, being depressed or having other mental health problems may affect an individual’s ability to communicate, because they affect the person’s
Listening skills, open mind, look at both sides, no assumptions might be a few. You may utilize different skills depending on whether the conflict is between you and another or if you are trying to assist others where there is conflict between them. • Clearly describe the issue(s) • Stay neutral, calm and grounded; don't get involved in the emotion of the issue(s) • Don't worry that your needs will not be met or that you won't be heard • Clarify what your understanding is of what is being said • Re-state your understanding of what you heard to confirm your understanding in a non-judgmental way 207 3.1 Q. Explain the importance of establishing consent when providing care or support A. It is important to establish consent whenever possible when
Adding something during a conversation process can make the listener to miss some important parts of the message leading to wrong interpretation of information. A listener should make comments when the speaker has finished talking. During this time, the listener may opt to repeat what the speaker said using his or her own words to enable the speaker clarify any information that the listener got wrongly. If possible, people should observe active listening in all situations where communication is taking place. Effective communication is very important especially when the listener hopes to achieve an excellent work and personal relationship.
This means that to overcome this barrier a translator would have to be used. This is an effective way to overcome this barrier because it means that the service user can clearly understand what is been said by the service provider and about any medical conditions and treatment can be discussed thoroughly. In addition, non-verbal communication could be used to help create a further understanding of what is being said. Another barrier that prevents communication from becoming effective is background noise. This is simple to overcome as closing windows and doors to prevent outside noises from interfering or by moving to a different area would solve this problem and allow communication to continue effectively.
The same discrepancy applies when you’re communicating a positive message without facial expressions. Eye Connection - Maintain eye contact, you present an air of confidence in yourself and what you are communicating. People who are listening to what you are saying will take you more seriously, and will take what you say as important. If you lose eye contact or focus on everything else but the person you are speaking to, you may not be taken seriously and the truth in your points may be lost. Physical barriers - Doors that are closed, walls that are erected, and distance between people all work against the goal of effective communication these include speaking too fast, distracting gestures, noise inside the room such a ringing telephones or outside the building such as traffic, Your message may be blocked because people in your audience are uncomfortable, they cannot hear because of bad sound system and cannot see because of inadequate
UNIT 4222-393 Understand sensory loss (SS MU 3.1) 1. Understand the factors that impact on an individual with sensory loss 2.1. Analyse how a range of factors can impact on individuals with sensory loss * The availability or otherwise of practical support inside and outside the home can vastly improve or disable an individual’s quality of living * Society’s attitudes and beliefs about people with sensory loss are important in raising (or reducing) awareness of the problems suffered by individuals with sensory loss, and how to help these individuals communicate better with their surroundings * A person’s own beliefs and (mis-)understandings about the condition – particularly negative beliefs – can easily be reinforced by ignorance and prejudice of those around them; conversely, positive attitudes and encouragement can help increase an individual’s self-confidence and emotional health * Whether family members and carers are adequately trained in sensory loss is important in enabling an individual to take full advantage of all support available to them in communicating to the best of their ability * Symptoms may be ignored or denied, either by the individual or their family/support group; while self-denial is understandable, it is rarely advantageous to the individual in the long run * Accurate diagnosis is important for effective solution to problems of sensory loss in order to provide the best possible support and assistance to an individual in line with their specific needs 2.2. Analyse how societal attitudes and beliefs impact on individuals with sensory loss * Where society sees sensory loss as a disability, rather than an individual’s unique set of communication needs, there will always be a conflict of interest: the individual has a need for support, society sees an individual that is unable to partake
When communicating with other people, it is important to adapt to meet their needs. If I am trying to pass on information to someone who is not in the area I work , it would be unhelpful to use wording that they would not understand so what I would have to do is put it to a point where they understand as to what I am saying. When speaking to a parent who is upset or angry, I must remain calm and ensure that the instructions i give them are
They may find it difficult to carry out physical tasks due to sensory loss. A person is unique and may have had different life experiences which means the way dementia affects them is personal to them. They have different likes/ dislikes and needs so we must try to meet these the best we can. 1.3 A person with dementia may feel excluded from society because the way they are treated by other's. They may not be given the oppourtunity to be involved just because other's haven't got the time of day for them.
Unit 393 – UNDERSTAND SENSORY LOSS 1.1 Sensory loss can often be a hidden disability which can frequently lead to isolation and frustration at not being able to communicate efficiently with other people. With hearing loss, day to day activities such as watching television, using the telephone, hearing the doorbell, or just taking part in conversations can produce feelings of inadequacy. Conversely, not being able to distinguish faces, read the time on a clock or drive can produce the same feelings in a person who has vision loss. Having a dual sensory loss compounds the frustration and isolation a person feels when trying to communicate effectively. Many blind and partially sighted people lose the ability to see gestures and facial expressions, which are important parts of communication.
When people have any sensory loss, their mobility and communication are greatly affected. There are some positives outcome that can have an impact on individuals that are suffering from sensory loss. On some people other senses can become more sensitive and perform better, for example their sense of smell or feeling of touch can improve. The negative effect of this can make it difficult for individuals to maintain self-esteem and can destroy their confidence, with the result that they will attempt less, rely on other people and potentially lose their independence. Any type of sensory loss can cause individuals to experience the ways in which society treats them differently.