What does this mean and how can you, as a leader, promote ethical workplace behaviours? Submit your answer for assessment. Managers focus on operations, leaders work with people to encourage them to use their own initiative and improve their skills. Manager is a designated position - positional power. Leadership is a personal characteristic - personal power.
What roles do managers and leaders play in today’s environment? There is a direct connection between the way people view their managers and the way they perform. Strong leadership is imperative for shaping an organization into a force that serves as a sustainable business advantage (Kumle, 2006). On the other hand, management is the process of working with people and resources to accomplish organizational goals. Great managers do those thing both effectively and efficiently (Bateman and Snell, 2009).
Affecting Change Paper Jenea M. Smith LDR 531 March 21, 2011 John Thompson Affecting Change Paper Leadership can be defined as the ability to encourage and persuade others to work towards achieving a goal. Leaders are individuals who are concerned with doing the right thing, and managers are individuals who are concerned with doing things right. Leaders of companies and organizations are often faced with challenges of motivating employees to adjust to cultural changes and organizational structural. In large companies or organizations, the efficiency of managers depends on the influence they have over their subordinates, as well as their peers and superiors. Smith and Falmouth is a mid-size tele-shopping and mail order network
It involves modeling the vision, forming teams, influencing them and aligning people to achieve the set goals. Leadership bears the responsibility of inspiring people and producing meaningful changes in the company. Leadership is therefore responsible for positioning people and organizations in the right positions. A good leader has the ability to articulate a vision and assign the right people the right tasks based on their talents. Leaders motivate their subordinates and in return obtain outstanding results from their employees.
The primary focus of the team is to improve "interdependency among tasks—the success of the whole depends upon the success of each member and the success of each member depends on the success of the others" according to Robbins and Judge, (2013, pg. 346). The goal is to match the individual's skills and personality according to the assigned task in the Employment Verification Division. Personality Analysis Types Team B consists of four unique personality types evaluated using the DISC information to create a motivational plan based on the information collected. The DISC assessment reveals and identifies each employee's specific interactive personality
Balanced Scorecard Organizations and upper-management often use a Strengths, Weaknesses, Opportunities, Threats, and Trends (SWOTT) analysis model to concentrate on the company’s competitive advantages, their possibilities, evaluate how to improve susceptibilities, and avoid coercion. Organizations depend on SWOTT analysis to remain successful in their industries. For a business to be successful and sustain their performance, the entity is obligated by their external environment to generate strategic objectives and constantly evaluate its vision and mission. Organizations must reflect on their mission and vision frequently to assess each for validity, consistency, and making sure the objectives are components useful to the desired vision. Businesses require a tool to measure the execution of objectives.
Managers have the responsibility and power to make decisions and oversee companies. A leader will be able to think and act creatively in difficult situations. Leadership unlike management cannot be taught, but can be enhanced by mentoring or coaching. Hersey and Blanchard 1972, Situational leadership. Hersey and Blanchard believed that a person’s readiness was the situational characteristic that determined the combination of task and a person’s behavior.
With Citigroup’s organizational culture it has guided employees toward the behaviors and attitudes that have put the company at risk. The company must revert to what is important that is the customers and focus on the core values of the organizations, and the vision of the organization. To change Citigroup’s organizational culture there needs to be a shared responsibility among the leaders of the company, managers, and employees. By having a shared responsibility will make Citigroup’s organizational culture more effective and productive. Having shared responsibility will allow each employee to achieve or accomplish his or her full potential, and acting with the greatest level integrity when dealing with one another, and customers.
These resources could be skills within the team, they could be experience or an experienced member of the team, and potentially they could even be financial resources that will help the team achieve what it needs to within the business. Co-ordination of team resources may involve deciding which members of the team would best utilize the training resources to improve the performance of the team on a whole and how the training could be shared; but as long as the team is working together in a co-ordinated way it should meet targets. Monitoring of team performance: The monitoring of team performance allows the team leader or manager to evaluate how well their subordinates are working, to assist their subordinates the team leader would have to effectively utilize resources. If resources are used ineffectively then it can be detrimental to the team’s performance e.g. a call operator may spend too long on each call, this would tire them out and drag the rest of the team’s performance down with them.
E.g. Jack Welch, Steven Jobs Transactional leadership • Clarify the role and task requirements of subordinates • Initiate structure • Provide appropriate rewards • Display consideration for subordinates • Meet the social needs of subordinates 2. What are the two sets of behaviors that can be learned as an effective leader? • Task orientated behaviors: assigning employees to specific tasks, clarifying their work duties and procedures, ensuring that they follow the company rules, and pushing them to reach their performance