When communicating with a group, it is important to be stood up in front of the group so that they can all see you and it is important to make eye contact with all of the group and not just focus on one person otherwise the rest of the group will lose interest. How can emotion inhibit and improve communication? Emotional Barriers are the major category of barriers that may make effective communication difficult. These barriers are basically characterised by suspicion, mistrust and fear. While a little amount of fear and lack of trust might be necessary, excess of these things is not good and prevents one from doing a lot of things including difficulty in communicating effectively.
Frank may be the leading salesperson who has to deal with the situation when it actually happens (customer dissatisfaction). Ricardo, on the other hand, coming from a different culture with a different work experience may be the one that feel hostile regarding to Frank’s response, or depending on the scenario. Louise has lost her leadership skills in handling the situation after sensing of what her team is likely to be thinking and feeling in the situation. 2. How does Louise's personality (according to her MBTI score) play a role in this scenario?
For an individual to suddenly not be able to complete task that they do on a daily basis has an major impact on their living. They need support from family, friends and community. 1.2) Analyse how societal attitudes and beliefs impact on individuals with sensory loss People in society treat individuals with sensory loss different, making them feel different or isolated from society. Some people might speak louder or use more hand gestures to try and communicate with the individual and in turn might confuse the individual with the sensory loss. Society has now provided more support for those with sensory loss down to adding titles in cinemas, braille on bank pads and food packaging.
Sometimes you need to adapt the way you communicate in different situations. For example the way we conduct ourselves in a meeting would be a more formal way of communicating which is different to the way we are when working normally. You should also remember that different cultures will have their own ways of behaving which may be to do with gestures, body language or eye contact. Also with more and more people using the internet and texting, there may be a problem with how fast someone responds to a message, leaving people wondering why they haven’t got back to me? Also non-verbal types of communication can be taken the wrong way as people interpret messages wrong as they don’t have tone of voice to direct them or the fact that people often use short hand when texting which can be misunderstood.
This theory highlights four different types of leadership behavior based on combining directive and supportive behavior: DIRECTING (high directive, low support), COACHING (high directive, high supporting), SUPPORTING (low directive, high supportive), and DELEGATING (low directive, low supportive). The leader's function is to continually evaluate and adapt his or her behavior to each follower's maturity (i.e., willingness) to complete the task at hand. For instance, when a follower has lower experience, it prescribes that a leader should tell the follower how to get the job done. When a follower is more mature, he or she does not need as much direction or significant support in accomplishing the task. In this case, it would be best to delegate the task to the follower.
You place yourself on the line when you tell people what they need to hear rather than what they “need” to hear.) This brings to mind how people on our department respond to management’s actions. Delivering a message to people whose minds are not primed for it is a source of much unnecessary conflict. As a leader, one must constantly consider how to communicate with the others on the team if overall & long term success is to be achieved. There will be many times, however, when the situation does not afford leadership an ideal time, place, or recipient for the message.
Happy and satisfied employees’ decreases the turnover rate within the office and also keeps the moral high. Continuing this shows the high level executives that the General Manager is doing well and optimizing his ability to lead. It is also important for an organization to work as a team. The general manager must know how to execute and communicate the same common goal to different groups. This is very difficult because in order for the team to feel as equally passionate about the common goal, the manager must communicate the goal in a way that makes each employee feel they are doing their part individually to achieve the common goal.
If the audience has an enduring feeling of trust after the speech, they are more likely to believe the speaker and do what he has asked. To maintain credibility throughout the speech, the speaker needs to show his confidence. Keeping good eye contact can show the speaker’s confidence; only confidence can let audience believe what the speaker says. And, using positive reinforcing body language to show emotion is a good way to improve credibility. Do not slouching or standing still, because it shows insecurity and lack of credibility.
Yet I would not expect someone that isn’t as close to me to immediately grasp what it is I am trying to get across. Taking the description and details out only because it is someone close to me puts a strain on our relationship at times. My frustration and annoyance that I am still being asked to help when I briefly stated I wanted me to take over starts an argument. Being clear in communication could avoid future arguments. After reading this article I see that no matter how long you know someone or how close you are to them the communication needs to be clear.
The reaction of a s/u is important, they could be in pain, different opinions and portray their feelings. Finding out a s/u communication and language needs is to speak clearly, fluently without hesitating making sure you are understood, if the s/u cannot speak then you can do sign language, communication books, pictures, writing. If you are having problems communicating with your service user then I would ask my manager. If you talk in jargon the s/u will not understand you. Good communication and understanding of your s/u and offering appropriate feedback, they may have a hearing problem and may not get the whole conversation, making sure that there is not any other noise going on in the back ground so that you are clearly understood by either body language, attitude and signs.