I think the most important principle of knowledge management is whether a company shares useful knowledge in time for others who need a solution to problems. I will analyze three options by the principle. The first option (Deeper: more employees) requires extensive preparation so it is costly and more time-consuming because more employees involve in networking although going deeper would benefit the organization. Also, in my experience, I don’t think that more people involve in sharing knowledge, more useful knowledge would generate. Rather, focusing on talent employees or managers is more efficient to make useful knowledge because they may have more intelligence and experiences to response the issues.
This means that they are experiencing severe vulnerabilities and they need to take action immediately. When customers start hearing that the companies they deal with have had security breaches in their computer systems data, they panic and most tend to, discontinue associating with that particular company. This company needs to look at for the future, for data loss prevention to be effective, the company must decide on the right strategy, employ the right people, target the right data and purchase the right technology. With these accommodations this should reduce the likelihood and cost of future data, breaches and or violating compliance, rules and laws and or regulations. This will also allow the company to have control over how and what data is being exported and what employees or students are online and how this data is used throughout this company.
May be one way will be to show the results of a major competitor where layoffs were rumored and presenting the undesirable outcomes that may result from current way of doing things . This will send a strong wake up call to get employees to face up to the situation. Once the employees gets engaged management can provide the framework for the new plan by doing companywide presentations, providing updates on SFCentral about the new plan. Company can also assign a highly respected strategic leader whose job is to lead the change effort.One idea could be to assign a member of Executive Management Committee (EMC) to head the effort.The plan to push for more use of e-discovery may get some pushback and company may still end up losing some talented employees. Retaining talent is important, but not at the cost of losing market.
Strategic leaders have the ability to organise, determine effective intervention angles, develop competencies and orientation, translate strategy into action and help to align people and organizations; as defined by Davies and Davies (2004). In contemporary business environment, Strategic leadership assumes importance due to the distinct nature of challenges faced by organizations. The business environment will not only have to encounter complexities and opportunities but will also be riddled with multiple threats and risks. Strategic Leaders are the group of people appointed by top management who have knowledge and capacity to effectively implement strategies which can help organizations to perform at the highest levels, even during unsettled and unpredictable environments (Ireland and Hitt, 2005). Uncertainties, globalization, rapid pace of technological improvement, innovation, diversity, complexity and information overload are common problems faced by organizations (Maak and Pless, 2006).
This article also relates to IMC because the author speaks about CMO's and how they use the media strategies to try and make their products "speak" to consumers. The author of this article writes about the various ways that CMO of a company will attempt to engage with the consumers in a way that creates a sort of friendship. The main issues that a CMO faces are whether or not these types of advertisements really work. Since there is no actual evidence upon that. Also if using these strategies, they must be able to keep up, and try to make it to the top of the list, develop as many followers in their media profiles, and find a way to make friends with
Also customer participation can increase the degree of customization. But of course there are some drawbacks occurring when the customers participate in the service process more than usual. This increased participation this time has negative effects at the service firm. Management would have problems and needs to find a way to deal with them. As an example, because of the increase there can be a problem occurring when the customer comes to the facility and if there is too many people queues will be occur and management should find a way to avoid this negative image.
Low customer satisfaction is another internal weakness that is crucial to the success of CanGo. Another internal weakness includes severe communication issues within CanGo’s management and employees. External threats such as competition, plays a big role in the future success of CanGo. Your organizations internal organizational strengths such as online growth, and cost advantage offers great potential if properly utilized. Another external threat includes economic slowdown.
It appears that this very issue may be vexing Elite. The admission by one of Elite’s own employees, that Stampy offers a “similar, if not better” product at a lessor price is troubling. The entrance of Stampy may pose a long term problem. If Stampy is able to continuously drive down pricing, it may create a
There are so many different interpretations of what ethics consist of, how do we tell which is right? Ethics is being able to tell the difference between right and wrong and then being able to do the right thing. However, when you start to talk about business ethics, managers start to forget what their beliefs are and try to think what would be best for the company or organization. However, what needs to be accomplished is to ensure that as a manager you incorporate your own beliefs into how you conduct business. This is what is going to increase profits, keep employees loyal and help keep return customers.
Critical Skills & Competencies Unit 1 Assignment: Customer Service Critical Skills & Competencies Monique Boyd AB221-01 Customer Service Dr. Jan Roy, CMP March 1, 2013 Today companies face many challenges in an attempt to keep up with the high demands of the consumer. As technology has advanced, consumers have the choice of doing business “online or face-to-face, and because there are no rules, handling customer service relations can be challenging for companies” (Gibson, 2012, pp. 11-12). However, in order to ensure that customers are satisfied companies have to pay attention to their wants, needs, and desires. According to Gibson (2012), “customers can often confuse needs, wants, and expectations, but what they do want is to be acknowledged, understood, treated fairly, and feel in control of their experience” (pp.