Informational Interview Assignment

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GENERAL INFORMATION For my informational interview assignment I have chosen the Golden 1 Credit Union. The Golden 1 Credit Union is California's leading financial cooperative, and the seventh largest credit union in the U.S. with now more than $8 billion in assets and over 600,000 members/customers spread across eighty four branches from as far north as Redding and as far south as El Centro, east of San Diego. The Golden 1 employs over a thousand individuals’ total, over 100 of which work at the corporate facility here in Sacramento, right off of Watt Avenue and Highway 50. The individual I spoke to is Ronnie Cobb, Talent Officer for California. Ronnie is the lead in hiring processes for California’s eighty four branch locations and corporate…show more content…
The process is ever evolving and designed to identify and prepare for current and upcoming openings in the organization. His goal is to target retention activities on key talent, maintain a capable talent work pool, fill vacancies in key roles, and reduce labor cost all while maintaining overall productivity. This is done using himself, his team, and executives to study and analyze statistical trends and historical data. The information he gathers is reviewed to forecast future needs, talent availability, and potential talent problems based on volume and growth or a lack thereof. He places a focus on “right job” placement planning and realizes adjustments must be made as he goes. The number of individuals used for this process is dependent on the position being…show more content…
This is also planned for strategically. Who sits in on the interview is again depending on the position that is being filled. It could be himself, executives, or just the department hiring manager(s). Internally, this process may also include a peer to peer evaluation. TRAINING AND DEVELOPMENT Training and development is ongoing at the Golden 1. Opportunities to learn and develop are presented to employees to further enhance their career goals. Training is most often done in house via face-to-face classroom time, online, and can also come in the form of outside workshops done through local and non-local universities, colleges and vendor/partner groups. Ronnie stated that, “training is the biggest retention tool they have at their disposal and the investment must be made in the growth of his employees. “ For their training efforts, the Golden 1 took 1st place in 2007’s Credit Unions National Association’s Training Championship and was named to Training Magazines “Training Top 125” list three years in a row, from 2008-2010. COMPENSATION, RECOGNITION AND
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